Manual
Liban Dsouza
Computer Engineer
Dubai
Summary
Extremely motivated to constantly develop my skills and grow professionally. I am confident in my ability to come up with interesting ideas for the growth of the organization and my career.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Sales Administrator
Stretch Ceilings Me Limited
Dubai
04.2021 - Current
- Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.
- Used Microsoft Word and other software tools to create documents and other communications.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Referred customers to various services by evaluating needs and providing recommendations.
- Assisted customers with prompt and polite support in-person and via telephone.
- Maintained energy and enthusiasm in fast-paced environment.
- Delivered services to customer locations within specific timeframes.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Software Trainee
Diya Systems
Mangalore
02.2020 - 06.2020
- Understanding the customers requirements.
- Creating and delivering customized website.
- Troubleshooting Website and email Issues.
- Exploring Opportunities for upsell and cross-sell.
- Creating and Managing DNS.
- Hosting Customers Website.
- Increased customer satisfaction by resolving issues.
- Worked flexible hours across night, weekend and holiday shifts.
- Delivered services to customer locations within specific timeframes.
- Handled 3 chats at a time to address customer inquiries and concerns.
Students Counselor
Overseas Education Service
Manipal
06.2019 - 02.2020
- Advising and guiding the students to choose an appropriate course for their higher studies
- Guiding for a smooth admission process.
- Actively participated and was one of the core member of the organization team in the interview and conference session by the Australian University held at Taj, Bangalore.
Education
Bachelor of Science - B.E in Computer Science
VTU University
Karnataka 06.2014 - 06.2018
Skills
Manual test case preparation
Test implementation
Excellent Communication
Multitasking Abilities
Certification
Manual Testing course in ABC technologies
10-2018
Timeline
Sales Administrator
Stretch Ceilings Me Limited
04.2021 - Current
Software Trainee
Diya Systems
02.2020 - 06.2020
Students Counselor
Overseas Education Service
06.2019 - 02.2020
Manual Testing course in ABC technologies
10-2018
Bachelor of Science - B.E in Computer Science
VTU University
06.2014 - 06.2018
Similar Profiles
Chris StoneChris Stone
Steel Frame Fixer at Ceilings UnlimitedSteel Frame Fixer at Ceilings Unlimited
Gustavo CarrilloGustavo Carrillo
Supervisor in Training at Roberson Walls and Ceilings SystemsSupervisor in Training at Roberson Walls and Ceilings Systems
Benjamin LagigieBenjamin Lagigie
Ceiling Fixer at SPL CeilingsCeiling Fixer at SPL Ceilings