LIBIN BABY
Abu Dhbai,United Arab Emirates
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance. Experienced System Analyst adept in planning and delivering lifecycle multi-platform analysis projects. Interprets requirements, specifications and opportunities to achieve reliable outcomes. Presents confidently to engage and build relationships with varied audiences and stakeholders.
Overview
15
15
years of professional experience
1
1
Certificate
Work History
SYSTEM ANALYST/NETWORK ENGINEER
SFC GROUP LLC
AbuDhabi, U.A
10.2018 - Current
- Project management, also included in network L1 and L2 assistance to more than 60 remote and on-site locations, include Hotel industry, Muralya Diary, Star Hotels, 6 plus ventures, and more
- Employing ERP and accounting software to manage business operations and finances
- Developing technical advice and troubleshooting for end users.
- Maintained budgetary control, developing investments in line with the road map.
- Ensuring compliance with industry standards and best practices
- oversaw the execution of IT projects from inception to execution.
- Keeping track of all network equipment, including servers, PABX, CCTV remote connections, Backup devices, applications, etc
- Setting up and maintaining firewalls (Cyberoam, SOPHOS, Fortinet, Sangfor, etc.)
- Setting up firewall policies, opening ports, allowing traffic, and whitelisting URLs and IP addresses
- Constructing and utilizing site-to-site tunnels between two different businesses
- Rules management, VPN
- In event of any hardware failure, install or replace new firewall
- Setting and troubleshooting GP VPN connectivity difficulties in user PCs
- Led IT support for 1st, 2nd, and 3rd line hardware and software issues.
- Configuring Global Protect VPN portals and gateways in PA firewalls for distant users
- Setting up and debugging ISE servers, access points, and wireless controllers, Windows, Linux installation and configuration
- Secured network systems by establishing and enforcing access control policies.
- Managed encryption platforms and policies to preserve business data.
- Aligned IT strategy with business needs, prioritising value for money, security and contractual requirements.
- Documented configurations and maintenance details in technical reports and diagrams.
- Performed acceptance testing to deliver integration and interoperability of network technologies.
- Assisted various departments in maintaining network security and configured remote routers and firewalls.
- Collaborated with project engineers to roll out, manage, or patch software.
- Established and supported wireless LAN controllers and access points to provide wireless solutions with streamlined hardware.
- Guided and assisted users with technical issues, improving network performance and usability.
- Performed tests on newly installed hardware and software to provide components that interface correctly with each other and network.
- Monitored and performed hardware and software upgrades to network servers, including operating systems and applications.
- Supported various operating systems and server technologies.
- Evaluated network performance to optimize traffic flow, maintain security, and improve processes.
- Contributed planning abilities and t use of forecasts to development of long-term network road map.
- Documented as-builts for network architectures according to established processes and suggestions for work-flow improvements.
- Administered, Maintained, and supported network systems to provide consistent security, availability, and performance.
- Configured routers, switches, and firewalls to deploy and support LAN, WAN, and wireless networks.
- maintained the production network according to company SLAs to fulfill agreed-upon client specifications.
- Employed firewalls to safeguard network security and block unauthorized access.
- Maximized network availability and performance by monitoring, troubleshooting, resolving outages, and scheduling upgrades.
- Implemented technology to combine cloud computing and data center management.
- Provided smooth communications by configuring LAN technology, wireless access points, and controllers.
- Tracked network and telephony devices for performance and load threshold metering.
- Developed disaster recovery and fault tolerance plans to support data recovery and asset management.
IT ADMINISTRATOR / ADMIN MANAGER
SFC PLUS PVT LTD | MURALYA GROUPS
COCHIN, INDIA
10.2014 - 09.2018
- Troubleshoot and resolve hardware, connection, printer and software issues reported to service desk
- Update network applications as required, Maintain daily backup of all system and network devices
- Troubleshoot and resolve all problems encountered with hardware and software
- Escalate requests to appropriate party, as needed Replace or repair defective parts and equipment Conduct technology training for new users
- Provide support to operation team, Conduct briefings and demonstrations for users and operation team
- Assist in development of training coursework and materials
- Facilitated meetings to discuss latest developments and supports
- Maintain and expand knowledge base in area of expertise
- Attend courses to develop and keep skills and knowledge current, comply with continuing education requirements, increase efficiencies, technical ability and interpersonal skills, Perform routine server monitoring and performance benchmarking (IPOS server)
- Monitor and remove virus, spyware, and other non-authorized software, Complete special projects as requested
- Maintain backups and troubleshoot problems of CCTV
- Troubleshoot and assist entertainment system for operation team
- Check and verify voice call devices, and also maintain connectivity.
Junior Instructor
GOVT ITI
Kollam, Kerala, India
04.2013 - 02.2014
- Teach computer and electronic skills to students of various levels
- Teach computer and electronic skills to students of various levels
- Controlling Lab for the Networking, hardware, and electronic
- Prepare lesson plans and materials according to the curriculum and learning objectives
- Evaluate students' progress and provide feedback and guidance
- Maintain records of attendance, grades, and equipment
- Collaborate with other instructors and staff to ensure a safe and supportive learning environment
Hardware and Software Engineer
HCL Support (Tech Services)
Vadodara, India
07.2008 - 11.2010
- Adapted to different languages and technologies based on project requirements.
- Collaborated with team members to create applications' system analyses based on client requirements.
- Produced graphics and layouts with strong GUI design and user interaction knowledge.
- Integrated various communication and software technologies to meet client needs.
- Compiled data for use in project reports and statistical analyses.
- Analyzed and designed relational databases using database tools and technologies.
- Evaluated potential software products from system requirements and created prototypes to showcase features.
- Assessed costs and risks associated with developing new features and products.
- Built, tested and deployed scalable and modular software products.
- Supported software integration and implemented maintenance enhancements to bolster product development cycles.
- Assessed potential software solutions during architecture plotting and migration planning stages.
- Debugged and modified software components to fix faults.
- Performed regression and system-level testing to verify software quality and function prior to release.
- Drafted comprehensive technical reports to document bugs and design flaws.
- Implemented code fixes and enhancements for inclusion in future releases and patches.
- Enhanced existing software systems and legacy platforms.
- Collaborated with development teams to improve supportability and resolve performance bottlenecks.
Education
Master of Science - Digital Communication & Networking
Anna University
Chennai India06.2013
Bachelor of Science - Electronics And Communication Engineering
Anna University
Chennai India06.2008
Skills
- Firewalls and endpoint security
- Network engineering
- Blockchain technology
- Troubleshooting network issues
- Switching protocols
- Network configuration
- VXLAN designs and troubleshooting
- Data network technology
- Distributed File System (DFS)
- End-user training
- Wireless network set up
- Microsoft Exchange
- VPN management
- Penetration testing
- Anti-virus infrastructure
- Staff assistance
- Fault isolation
- Network support
- Software deployment
- Risk assessment
- Telephony systems
- Windows & Linux operating systems
- Cloud technologies
- Office 365
- Software testing
- Training and development
- IT security and networking
- Power BI software
- SQL queries
- Data migration
- Web-based reporting tools
- Project documentation
- Scope and project definition
- Project planning
- Resource allocation
- Mac OS knowledge
- Software implementation
- Process development
- Security technologies
Timeline
SYSTEM ANALYST/NETWORK ENGINEER
SFC GROUP LLC
10.2018 - Current
IT ADMINISTRATOR / ADMIN MANAGER
SFC PLUS PVT LTD | MURALYA GROUPS
10.2014 - 09.2018
Junior Instructor
GOVT ITI
04.2013 - 02.2014
Hardware and Software Engineer
HCL Support (Tech Services)
07.2008 - 11.2010
Master of Science - Digital Communication & Networking
Anna University
Bachelor of Science - Electronics And Communication Engineering
Anna University
Certification
- Certified Red Hat Certified System Administrator (RHCSA)
- Certified Computer Hacking Forensic Investigator (CHFI)
- Certified CISCO Certified Network Associate (CCNA)
- Microsoft Certified Solutions Expert (MCSE 2012)
- Microsoft Azure cloud training
- Microsoft 365 admin center training
- Network administrator training
- AWS Admin center Trainings
Interests
Honors & Awards Employee Of the year - SFC Group LLC , Mar 2022
Interests
Honors & Awards Employee Of the year - SFC Group LLC , Mar 2022 LIBIN BABY - page 1 LIBIN BABY - page 1 LIBIN BABY - page 3
Honors & Awards
Employee Of the year - SFC Group LLC , Mar 2022
Honors & Awards
Employee Of the year - SFC Group LLC , Mar 2022
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