Summary
Overview
Work history
Education
Skills
Websites
References
Languages
Certification
Timeline
Generic
LIBIN SUDEVAN

LIBIN SUDEVAN

Dubai,Dubai

Summary

Extensive expertise in airport operations, encompassing 13 years of varied experience across aviation industry.

Overview

15
15
years of professional experience
16
16
years of post-secondary education
1
1
Certification

Work history

Duty Manager

Dulsco- Etihad Airways Operations
Abu Dhabi, uae
2025.10 - Current
  • Supervised staff attendance and coordinated shift coverage to maintain service quality.
  • Supported resolution of last-minute staffing issues to reduce service disruption.
  • Facilitated client relationship enhancement through proactive coordination and feedback management.
  • Contributed to meeting contractual obligations and KPIs to drive operational success.
  • Implement process improvements to increase efficiency.
  • Ensure compliance with UAE labor laws and company policies.
  • Monitor HSE (Health, Safety & Environment) standards.
  • Conduct safety briefings and toolbox talks.

Airport Supervisor/Flight operations specialist

United Aviation
Dubai, UAE
2024.08 - 2025.09
  • Assisted in coordinating with various stakeholders to ensure smooth transitions of turnaround operations across multiple locations.
  • Prepared and sent permits, PPR slot requests, ground handling, and fuel requests while engaging with relevant vendors to support client operations.
  • Ensured selection of appropriate agents and vendors, aligning with company policies.
  • Monitored flights in real-time to maintain oversight of client operations and facilitate accurate planning.
  • Provided clients with regular updates on the status and progress of confirmations and approvals for required services.
  • Compiled final flight briefing documents for clients, coordinating with flight planning as needed.
  • Processed client requests in accordance with statutory requirements and company policy, maintaining accurate flight records for billing purposes.
  • Liaised with civil aviation authorities, handlers, FBOs, and associated vendors globally to follow up on specific requests, ensuring attention to detail throughout the process.

Customer service team leader

Emirates Group
Dubai
2022.08 - 2024.07
  • Served as Flight Controller for airlines including SQ, KE, UL, PR, and AC.
  • Oversaw check-in, gate management, boarding procedures, and transfer desk activities.
  • Handled special procedures including weapon regulations and UNMR issues.
  • Updated passengers on any alterations to flight information in a timely manner.
  • Managed staff acceptance processes, finalised flights, and conducted manual regrades.
  • Trained in DCS for Altea, AS Connect, and Sabre.

Station In Charge/Duty Supervisor

Air Arabia
Trivadrum
2018.10 - 2022.08
  • Monitored overall operations encompassing safety, security, and turnaround coordination to ensure seamless daily operations while ensuring compliance with established standards by handling agents.
  • Assisted clients with routing, hotel bookings, fare information, seat selections, special meals, and other assistance as required.
  • Performed confirmation and cancellation of flight reservations upon customer request.
  • Supervised the baggage handling system, promptly addressing customer complaints and tracking lost luggage.
  • Monitored collections from excess baggage, go-show, wheelchair, and seat sales, reporting findings to the Airport Manager.
  • Engaged in weekly review meetings with the Airport Manager and Regional Manager to assess operational performance.
  • Evaluated incidents and delays, identifying root causes to prevent future discrepancies.
  • Maintained effective communication with relevant departments such as Cargo, Engineering, AOCC, ATC, OCC, load control, ramp, cabin appearance, immigration, and customs for smooth daily operations.
  • Identified training needs, communicating actively with the training department to address these requirements.
  • Conducted spot checks to ensure operational compliance and evaluate staff performance according to company standards.

Turn Around Coordinator/ TL -Passport Check

Jet Airways
Bangalore, India
2013.10 - 2018.10

Achieved compliance with safety and operational standards for aircraft ground handling, ensuring all departures were timely.

  • Secured verification of passenger travel documents, significantly reducing instances of inadequate credentials.
  • Identified and escalated fraudulent documents, contributing to strict adherence to immigration regulations.
  • Validated the authenticity of visas presented by passengers, enhancing overall security measures.
  • Streamlined baggage reconciliation processes through effective management of SITA systems.
  • Executed efficient check-in and boarding gate operations, optimising passenger flow.
  • Facilitated the smooth loading and unloading of cargo and passenger baggage, improving turnaround efficiency.

Cargo Operations Executive

Menzies Aviation
Bangalore
2013.03 - 2013.07
  • Assisted with cargo operations and administrative tasks, ensuring efficiency in process management.
  • Composed and dispatched the First Flight Message for Aerologic Airlines.
  • Maintained system updates and managed handling of exports and imports.
  • Executed cargo build-up and released ULDs as per operational requirements.
  • Prepared NOTOCs for Aerologic Airlines and coordinated ramp operations.

Engineering Trainee

Go Airlines
Delhi
2011.04 - 2011.11
  • Assisted in line maintenance operations, ensuring aircraft readiness.
  • Engaged in snag rectification and component replacement tasks.
  • Facilitated fuel uplift, oil changes, and marshalling operations effectively.

Education

Bachelor of Engineering - Aviation

LJCET
Chennai
2006.06 - 2010.06

Higher Secondary - undefined

CPHSS
Kerala
2004.06 - 2006.07

CBSE - undefined

SABARIGIRI
KERALA
1994.06 - 2004.07

Skills

  • Airport Operations
  • Turn Around Coordination
  • Operations Management
  • Flight planning/Landing OVF permits
  • Customer service
  • Passport checks
  • Flight Controller
  • Out station Supervision
  • DCS-Altea/Asconnect/Sabre

References

  • Mr. Joseph, Assistant Manager, Jet Airways, joseph.arul@jetairways.com, 9995273940
  • Mr. Sarma, Airport Manager, Air Arabia, apmtrv@airarabia.com, 9895756407
  • Mr. Sajay, Trainer, Emirates Group, sajay@dnata.com, 0529824578
  • Mr Eddison Francis , Etihad Controller ,efrancis@etihad.ae, 0509260345

Languages

English
Fluent
Malayalam
Native
Hindi
Upper intermediate
Tamil
Upper intermediate

Certification

Airport operations and Ramp Handling- Air Arabia

Passenger and Baggage -Air Arabia

Safety -Air Arabia

DGR-Air Arabia

MHB-Air Arabia

Altea-Emirates

DGR-Emirates

Health and safety-Emirates

DGR-British Airways

Manual Handling -British Airways

Guest First- Jet Airways.

Timeline

Duty Manager

Dulsco- Etihad Airways Operations
2025.10 - Current

Airport Supervisor/Flight operations specialist

United Aviation
2024.08 - 2025.09

Customer service team leader

Emirates Group
2022.08 - 2024.07

Station In Charge/Duty Supervisor

Air Arabia
2018.10 - 2022.08

Turn Around Coordinator/ TL -Passport Check

Jet Airways
2013.10 - 2018.10

Cargo Operations Executive

Menzies Aviation
2013.03 - 2013.07

Engineering Trainee

Go Airlines
2011.04 - 2011.11

Bachelor of Engineering - Aviation

LJCET
2006.06 - 2010.06

Higher Secondary - undefined

CPHSS
2004.06 - 2006.07

CBSE - undefined

SABARIGIRI
1994.06 - 2004.07
LIBIN SUDEVAN