Summary
Overview
Work history
Education
Skills
References
Timeline
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Libraliz Lumaghan

Libraliz Lumaghan

Dubai,U.A.E

Summary

Expert in account portfolio management with a strong focus on ethical business practices and SaaS solutions. Proven skills in customer relationship management and B2B sales, driving significant business growth through strategic planning and client engagement. Detail-oriented professional with exceptional time management and communication abilities, thriving in fast-paced environments.

Overview

10
10
years of professional experience

Work history

Account manager

Tamdeed Projects(Br. of Etisalat Services Holding)
Dubai, U.A.E
06.2024 - 04.2025
  • Assured timely delivery of products and services to meet customer expectations efficiently.
  • Negotiated contracts to secure profitable deals.
  • Managed business relationships to ensure loyalty and long-term commitment.
  • Delivered presentations to potential clients, securing new business partnerships.
  • Resolved client issues promptly, ensuring high levels of satisfaction.
  • Drove high-level B2B sales meetings to secure large scale contracts, enhancing market presence significantly.

Key Account Manager

Tech Tank Information Technology Network Services
Dubai, U.A.E
11.2023 - 05.2024
  • Cultivated effective partnerships for increased B2B sales opportunities.
  • Leveraged digital platforms for enhanced customer outreach and engagement.
  • Managed client accounts to ensure customer satisfaction.
  • Delivered presentations to prospective clients for business development.
  • Resolved customer complaints promptly, maintained company reputation.

Customer Service Representative

Reach Employment Services L.L.C
Dubai, U.A.E
07.2015 - 09.2023
  • Responded promptly to customer queries, ensuring resolution whilst upholding satisfaction levels.
  • Fostered a positive team environment, resulting in increased morale and performance amongst staff members.
  • Prioritized important tasks effectively under pressure situations ensuring seamless operations during peak times.
  • Mitigated conflicts by providing timely and effective solutions to disputes raised by customers.
  • Boosted sales revenue through aggressive and targeted marketing strategies.

Education

Bachelor of Science Hotel and Rest. Management - Business

St. Michael's College
Iligan City, Philippines
06.2008 - 03/2013

Skills

  • Account portfolio management
  • Proactive initiative taking
  • Ethical business conduct
  • SaaS experience
  • Customer relationship management
  • B2B sales expertise
  • Customer Service

References

References available upon request.

Timeline

Account manager

Tamdeed Projects(Br. of Etisalat Services Holding)
06.2024 - 04.2025

Key Account Manager

Tech Tank Information Technology Network Services
11.2023 - 05.2024

Customer Service Representative

Reach Employment Services L.L.C
07.2015 - 09.2023

Bachelor of Science Hotel and Rest. Management - Business

St. Michael's College
06.2008 - 03/2013

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Libraliz Lumaghan