Accomplished Operations Executive with expertise in logistics management and import clearance. Skilled in transport planning, relationship development, and shipping documentation. Managed customs clearance for various cargo types, ensuring timely delivery and cost efficiency. Focused on optimising supply chain operations to enhance client satisfaction.
Overview
3
3
Languages
11
11
years of professional experience
Work History
Senior Operations Executive
Emirates Logistics LLC
Dubai, United Arab Emirates
12.2018 - Current
Managed daily import operations, ensuring high accuracy and compliance standards.
Oversaw customs clearance processes for general, cosmetics, and food cargo, ensuring adherence to regulations.
Coordinated international shipments, overseeing customs clearance processes to guarantee timely delivery.
Ensured documentation and entries were processed accurately and swiftly, aiding smooth-running customs clearance.
Partnered with customs professionals, clients and transport teams to deliver shipments on-time for minimum cost.
Fostered positive relationships with clients, carriers and customers officials to swiftly resolve problems.
Monitored shipping trends to identify and address recurring issues with customs, carriers, and specific cargo types.
Tracked shipments using multiple software systems and kept clients informed on progress.
Scheduled transportation of outgoing goods to meet customer requirements.
Used Dubai Trade to process Bill of Entry with meticulous attention to detail.
Maintained shipping records and accounting files covering clients shipping to and from over several destinations.
Operation Executive
Bjohn Logistics Ltd
Kerala, India
07.2015 - 10.2018
Partnered with customs professionals, clients and transport teams to deliver shipments on-time for minimum cost.
Determined most cost-effective service by comparing carrier terms and fees, optimising shipping costs.
Coordinated required paperwork by staying current on rules for multiple shipping locations, ensuring compliance and efficiency.
Managed inside sales and provided accurate quotations for customers
Generated invoices for customers in alignment with provided quotations
Cross-checked and verified values and amounts to ensure accuracy
Conducted follow-ups with customers to secure timely payments
Apply bookings with the shipping lines
Education
Master of Business Administration - Shipping and Logistics
Indian Institute of Logistics
Kerala
06-2015
Bachelor of Commerce - Finance
Logic School of Management
Kerala
06-2012
Diploma in Accounts - Accountancy
G.tec Computer Education
Kerala
02-2013
Skills
Logistics management
Import clearance
Customs Commodity Codes
Shipping documentation
Cargo tracking
Shipping and receiving
Data processing
Transport planning
Client retention strategies
Relationship-building
Languages
Malayalam
English
Hindi
Timeline
Senior Operations Executive
Emirates Logistics LLC
12.2018 - Current
Operation Executive
Bjohn Logistics Ltd
07.2015 - 10.2018
Master of Business Administration - Shipping and Logistics