Lie Ann Ochoco
Deira,UAE
Summary
Professional with extensive experience in patient file organization and electronic health records management. Skilled in handling medical correspondence and maintaining confidentiality while effectively communicating with patients. Proficient in diagnostic coding and medical terminology, with strong capabilities in medical software. Focused on improving healthcare operations through exceptional multitasking and prescription assistance expertise.
Overview
14
14
years of professional experience
14
14
years of post-secondary education
1
1
Certification
Work history
Medical secretary / Assistant
Medcare women and children hospital
Dubai, UAE
2015.08 - 2025.05
- Confirmed and rescheduled patient appointments, ensuring minimal disruption.
- Processed prescriptions and managed electronic medical records using TrackCare.
- Facilitated online requests for radiology and laboratory services.
- Coordinated referrals and scheduled appointments for patient consultations.
- Drafted medical reports for insurance queries and approval requisitions.
- Answered phone calls and emails to address patient inquiries promptly.
- Maintained filing systems for laboratory and radiology reports efficiently.
- Monitored stock levels of stationery supplies to prevent shortages.
Public Relations Officer
The Globalists Media FZLLC
Dubai, UAE
2014.04 - 2015.06
- Oversaw office administration support across all departments, including travel bookings.
- Managed stationery and pantry item procurement to ensure availability.
- Processed payroll during absence of HR assistant, maintaining accuracy.
- Resolved issues related to labour accommodation for enhanced employee satisfaction.
- Supervised receptionist and drivers to ensure smooth operations.
- Handled collection and handover of employment visas, health cards, and renewal certificates.
Sales Promoter
Swiss Arabian Perfume Group
Dubai, UAE
2013.10 - 2014.03
- Achieved monthly, quarterly, and annual sales and margin targets consistently.
- Secured prominent shelving and displays for company products in key locations.
- Submitted daily reports on sales and stock positions to key account executive.
- Managed sell-out performance for slow-moving and focus products effectively.
- Prepared comprehensive reports and maintained accurate records.
Beauty Therapist
Murad Medical Spa
, Philippines
2012.05 - 2013.08
- Executed standard Murad facials to enhance client satisfaction.
- Recommended suitable products and services based on individual skin types.
Nurse Therapist
Dermclinic Inc.
, Philippines
2011.06 - 2012.02
- Greeted visitors, patients, and clients while managing incoming telephone calls.
- Executed standard facial procedures with precision.
- Assisted doctors in administering treatments and services.
- Coordinated patient schedules with plastic surgeon and clinic consultants.
- Promoted products and services to enhance clinic revenue.
Education
Bachelor of Science - Nursing
San Juan De Dios Educational Foundation Inc.
2006.01 - 2010.01
High School Diploma -
Las Pinas National High School
2002.01 - 2006.01
Aniban Central School -
Aniban Central School
Bacoor, Cavite 1996.01 - 2002.01
Skills
- Integrity and trustworthiness
- Patient file organisation
- Patient liaison
- Confidentiality management
- Medical correspondence handling
- Prescription assistance experience
- Multitasking mastery
- Medical terminology fluency
- Electronic health records management
- Diagnostic coding proficiency
- Knowledge of medical software
Certification
I hereby certify that the above information is true and correct.
Custom
- Basic Life Support: Standard First Aid training, 03/28/11, 04/01/11, The Philippine National Red Cross - Las Piñas Chapter
- Future in Nursing Specialization, Credentialing and Career Planning, 02/02/10, Ms. Linda Buhat RN, Conference Room, San Juan de Dios Educational Foundation, Inc. (College)
- Basic Life Support: Standard First Aid training, 09/01/09, The Philippine National Red Cross - Pasay Chapter, Conference Room, San Juan de Dios Educational Foundation, Inc. (College)
Personal Information
- Age: 32
- License Number: 0675845
- Height: 5'1 ft.
- Weight: 58 kg.
- Passport Number: EB7333994
- Citizenship: Filipino
- Date of birth: 06/23/90
- Marital status: Single
- Religion: Roman Catholic
- Visa status: Employment Visa
References
References available upon request.
Timeline
Medical secretary / Assistant
Medcare women and children hospital
2015.08 - 2025.05
Public Relations Officer
The Globalists Media FZLLC
2014.04 - 2015.06
Sales Promoter
Swiss Arabian Perfume Group
2013.10 - 2014.03
Beauty Therapist
Murad Medical Spa
2012.05 - 2013.08
Nurse Therapist
Dermclinic Inc.
2011.06 - 2012.02
Bachelor of Science - Nursing
San Juan De Dios Educational Foundation Inc.
2006.01 - 2010.01
High School Diploma -
Las Pinas National High School
2002.01 - 2006.01
Aniban Central School -
Aniban Central School
1996.01 - 2002.01