LIEZEL F. MALUNES
Buhaira, Sharjah
Summary
Years of Experience working in Trading and diverse Retail Company, Sales and Customer Service environments. Skilled in areas of Quotations, Invoicing, Shipment Documentations, Receiving Goods, Order Processing, Inventory Control, Hardworking, Energetic, Resourceful, and Reliable, recognized for assuming additional responsibilities. Smart, Energetic, Excellent problem solver and strong reporting skills. Excellent in multi- tasking in a fast-paced environment, completing project with in time.
Overview
13
13
years of professional experience
Work History
Admin
Phirdos Star Property
09.2022 - Current
- Deal Files – Checking of documents, property details, commission and other important information for leasing, Sales, Offplan before submission to finance
- Maintain all excel files for all departments Figures Report
- Sending weekly, monthly, quarterly figures to Line Manager
- Prepare weekly report which includes figures and lead sources report
- Reporting of important issues or concerns relates to Sales deals to Line Manager.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow
- Managed over 50 customer calls per day.
- Maintained database systems to track and analyze operational data
- Conducted regular reviews of operations and identified areas for improvement
- Completed forms and reports to facilitate admission
Secretary cum Admin In Charge
Al Rehab Medical Equipment Trading LLC
01.2014 - 08.2022
- Making Quotations, Job Order, Invoice, Delivery Order, Purchase Orders
- Knowledge in Quickbooks Accounts software, Accounts Receivables,
- Payables, General Journal, Bank Reconciliation
- Responsible for all Documents required for Employment Visa and Ticket
- Booking for new Staff
- Follow up supplier for all required materials, documents for shipment and to make sure that shipment will deliver on time
- Answer phones, greet and help customers with queries and resolve basic concerns
- File and maintain reports for managers on regular basis
- Assisting Managing Director for all paper works and all business plans
- Coordinating customers for inquiries and necessary correspondence
- Follows up sales people for daily sales and marketing feedbacks
- Monitoring accounts to daily incoming and outgoing cash
- Coordinating with couriers, shipping and freight forwarding companies for exporting and importing materials
- Communicating for applicants for interview
- Processing incoming and outgoing mail
- Provides general information, replies to patient queries, or directs patients as required
- Maintaining updated data to provide relevant information to doctors and patients like(Checking patient for doctors’ appointments, making appointments for technical staff in different hospital)
- Scheduling patient appointments
- Providing guidance to patients
- Collecting and assisting patient information
- Data entry of cash receipts & receiving payments
- Type memos, correspondence, reports and other document
- Organized and detail-oriented with strong work ethic
- Increased sales by 10%"
TELLER
MLHUILLIER JEWEL AND FINANCIAL SERVICES INC.
ODIONGAN
12.2010 - 02.2013
- Handles processing of international and domestic money transfer service transactions namely
- MoneyGram,Xoom, Xpressmoney, Western Union and Kwarta Padala in accordance to current
- Money transfer service standards and policies
- Conducts cash count at start and at end of day's transaction as well as checking and
- Balancing transactions of cash receipts and payments
- Monitoring and safekeeping of cash denominations for convenience in cash transactions
- Releases cash net proceeds to concerned customer once transaction is completed
- Generates and reconciles daily transaction log of all money transfer transaction
- Journalizes or supervises journaling of daily transactions
- Performs function of branch manager in absence of aforementioned
- Ensures that cash payments from customers are genuine by performing counterfeit bills checking for both local and foreign currencies
- PAWNSHOP OPERATIONS
- Appraiser for all pawned items in branch in accordance with company's standard operating procedure
- Encodes daily prenda, renewal of ordinary and rematado transactions alike
- Sends notices to customers.
Cashier Philippines
SM Mart Inc
11.2009 - 03.2010
- Count Cash drawer before and after shift to make sure that it contains right amount of money
- Provides excellent customer service
- Responsible for validation sales to POS, cash and change transaction
- Safe keeping of change fund, issuance of sales receipts and invoice cash, gift checks and all major credit cards tendered by customers and any accountable forms related to counter cashiering
- Handling customer complaints
- Providing fast efficient service and quality cashiering, to attain optimum level of customer satisfaction
- Accept cash, credit cards, debit cards and check as payments
- Process return and exchange
- Stay up to date on all promotions and special offers
- Accurately process sales and payments services and provides receipts to customers.
Education
BACHELOR OF SCIENCE - INFORMATION TECHNOLOGY
Romblon State University
Philippines2009
Skills
- Administrative support experience
- Administrative management
- Business office administration
- Records administration
Timeline
Admin
Phirdos Star Property
09.2022 - Current
Secretary cum Admin In Charge
Al Rehab Medical Equipment Trading LLC
01.2014 - 08.2022
TELLER
MLHUILLIER JEWEL AND FINANCIAL SERVICES INC.
12.2010 - 02.2013
Cashier Philippines
SM Mart Inc
11.2009 - 03.2010
BACHELOR OF SCIENCE - INFORMATION TECHNOLOGY
Romblon State University
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