Liezel Cuizon Candol
Al Barsha First, Dubai
Summary
Knowledgeable Real Estate Administrator with solid background in managing real estate transactions and administrative tasks. Successfully coordinated property listings, ensured compliance with regulations, and provided exceptional client support. Demonstrated efficiency in database management and effective communication with diverse stakeholders.
Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
10
10
years of professional experience
Work History
Real Estate Administrator
Dominanta Real Estate Agency
12.2022 - 03.2025
- Prepares Tenancy Contracts, Addendum, Memorandum
- Understanding (MOU), No Objection Certificate (NOC)
- Experience in Real Estate advertising Portals.
- Maintaining property files.
- Ensure contracts are signed by the landlord within a satisfactory time frame.
- Managing client leads, database and enquiries.
- Providing full back-office support to agents and team.
- Registering and renewing agreements with developers
- Assist real estate agents with administrative tasks for sales and lease transactions.
- Prepare and process documents, contracts, NOC and agreements accurately and efficiently.
- Prepare tenancy contracts & documents for all leases, knows about Ejari, etc.
- Provide administrative support to the CEO and general team assistance.
- Prepare, organize, and manage all office documentation.
- Maintain an efficient filing system for real estate documents in compliance with local regulations.
- Liaise with developers to register the agency in their databases.
- Schedule appointments and meetings for real estate agents.
- Assist in preparing reports, presentations, and essential business documents.
- Handle paperwork, including NOC letters, POAs, and company/personal documents.
- Set up new user accounts on Property Finder CRM, Bayut, and Dubizzle Portfolio.
- Support the onboarding process for new clients and agents.
- Prepare agreements and assist with RERA (OTP) processes via the Dubai Rest App
- Manage agent onboarding, including adding/removing agents from WhatsApp groups and updating developer portals
- Handle payment collection and service charges from clients
- Request invoices, receipts, and Statements of Account (SOA) from accounts as needed
- Coordinate key handovers and communicate with developers regarding apartment issues
- Assist with DEWA payments and deactivation processes
- Oversee developer registrations and renewal of agreements
- Manage A-to-A stamping and assist agents and managers with administrative support
- Upload deals onto the CRM system for proper tracking
Secretary/Receptionist Administrator
VKR Group LLC
11.2020 - 11.2022
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained electronic filing systems and categorized documents.
- Entered data into system and updated customer contacts with information to keep records current.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
- Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
- Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
- Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
Real Estate Administrator
Nsh Real Estate
10.2018 - 11.2020
- Prepares Tenancy Contracts, Addendum, Memorandum
- Understanding (MOU), No Objection Certificate (NOC)
- Experience in Real Estate advertising Portals.
- Maintaining property files.
- Ensure contracts are signed by the landlord within a satisfactory time frame.
- Managing client leads, database and enquiries.
- Providing full back-office support to agents and team.
- Registering and renewing agreements with developers
- Assist real estate agents with administrative tasks for sales and lease transactions.
- Prepare and process documents, contracts, NOC and agreements accurately and efficiently.
- Prepare tenancy contracts & documents for all leases, knows about Ejari, etc.
- Provide administrative support to the CEO and general team assistance.
- Prepare, organize, and manage all office documentation.
- Maintain an efficient filing system for real estate documents in compliance with local regulations.
- Liaise with developers to register the agency in their databases.
- Schedule appointments and meetings for real estate agents.
- Assist in preparing reports, presentations, and essential business documents.
- Handle paperwork, including NOC letters, POAs, and company/personal documents.
- Set up new user accounts on Property Finder CRM, Bayut, and Dubizzle Portfolio.
- Support the onboarding process for new clients and agents.
- Prepare agreements and assist with RERA (OTP) processes via the Dubai Rest App
- Manage agent onboarding, including adding/removing agents from WhatsApp groups and updating developer portals
- Handle payment collection and service charges from clients
- Request invoices, receipts, and Statements of Account (SOA) from accounts as needed
- Coordinate key handovers and communicate with developers regarding apartment issues
- Assist with DEWA payments and deactivation processes
- Oversee developer registrations and renewal of agreements
- Manage A-to-A stamping and assist agents and managers with administrative support
- Upload deals onto the CRM system for proper tracking
Technical Receptionist
The Nail Spa
08.2016 - 09.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Assisted with planning office events and meetings for smooth execution.
- Optimized resource allocation by managing inventory of office supplies and reordering as necessary.
- Streamlined invoice processing to ensure timely payments and financial operations.
- Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Receptionist/Cashier Team Leader
The Barber Shop LLC
06.2015 - 07.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
Associate of Science - Bachelor of Science Hotel & Restaurant Management
University of San Jose Recoletos
Cebu City,Philippines05-2004
Skills
- Proven experience in administrative roles
- Strong organizational skills and attention to detail
- Excellent written and verbal communication skills
- Real Estate Experience of at least 4 years
- Knowledge on using CRM systems and platforms like Property Finder Ability
- Tenant relations
- Property inspections
- Real estate transactions
- Client communication
- Microsoft office
- Property management
- Sales experience
- Social media marketing
- Due diligence
- Maintenance coordination
- Portfolio management
- Facilities management
- CRM software
- Lease administration
- Lease agreements
- Contract negotiation
- Human resources management
- Teamwork and collaboration
- Document archiving
- Customer service
- Time management
- Attention to detail
- Flexible and adaptable
- Multitasking
- Reliability
Timeline
Real Estate Administrator
Dominanta Real Estate Agency
12.2022 - 03.2025
Secretary/Receptionist Administrator
VKR Group LLC
11.2020 - 11.2022
Real Estate Administrator
Nsh Real Estate
10.2018 - 11.2020
Technical Receptionist
The Nail Spa
08.2016 - 09.2018
Receptionist/Cashier Team Leader
The Barber Shop LLC
06.2015 - 07.2016
Associate of Science - Bachelor of Science Hotel & Restaurant Management
University of San Jose Recoletos
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