Lijo Jose
Dubai
Summary
Assistant Sales Manager with demonstrated record of success as sales team leader with 15 years of experience in Packaging and Printing industry environments combined with forward-thinking approach to developing territories, boosting efficiency and strengthening processes. Dedicated to enhancing customer retention with service-focused approaches. Demonstrated record of accomplishment in cultivating strong sales channels.
Overview
19
19
years of professional experience
1
1
Certificate
Work History
Assistant Sales Manager
Hotpack Packaging Industries LLC
04.2022 - Current
- Annual budget & achievement.
- Achieve business KPI, Vol, Value & Collection.
- Managing & monitoring the daily routine of the sales team
- Professional & personal coaching to the sales team
- Productivity tree - customer, item per customer, frequency of purchase and price
- Business development by motivating sales team for new customer recruitment, New SKU adding & customized jobs
- Competitor products & price analysis and timely communication with top management & other departments.
Sales Supervisor
Hotpack Packaging Industries LLC
03.2017 - 04.2022
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
Sales Executive
Hotpack Packaging Industries LLC
11.2009 - 04.2017
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Established and maintained positive relationships with vendors to determine product availability and quality.
Retail Sales Officer
Damas Jewellery
07.2005 - 08.2007
- Handled customer complaints professionally, resolving issues efficiently to maintain satisfaction.
- Communicated promotional offers effectively, driving increased revenue from special deals and events.
- Trained new employees on sales techniques and product knowledge for better performance and team cohesion.
- Stayed current on product offerings through continuous learning initiatives, providing expert advice to clients.
Education
Graduation in Business Administration -
Madras University
Skills
- Leadership
- Communication skills
- Organizational skills
- Microsoft Office
- Administrative experience
- Target Market Identification
- Sales Presentations
- Data-driven decision-making
- Marketing Analytics
- Customized packaging and printing
Accomplishments
- Supervised team of 10 staff members.
- Collaborated with team of 30 in the development of B2B Application.
- Achieved Half Million customized jobs by completing 20% of monthly sales with accuracy and efficiency.
- Achieved 50 new customer recruitment through effectively helping with 10 x 5 customer.
- Documented and resolved Artwork Approvals which led to 100% accuracy on customization.
- Used Microsoft Excel to develop customer wise sales target.
- Achieving sales targets with a cash conversion cycle of 45 days
- Zero or less bad debts
Certification
Driving License, 02/01/10, Present, I have Valid UAE Driving License
Languages
Malayalam
Bilingual or Proficient (C2)
English
Advanced (C1)
Hindi
Upper intermediate (B2)
Tamil
Beginner (A1)
Arabic
Beginner (A1)
Timeline
Assistant Sales Manager
Hotpack Packaging Industries LLC
04.2022 - Current
Sales Supervisor
Hotpack Packaging Industries LLC
03.2017 - 04.2022
Sales Executive
Hotpack Packaging Industries LLC
11.2009 - 04.2017
Retail Sales Officer
Damas Jewellery
07.2005 - 08.2007
Graduation in Business Administration -
Madras University
Eligible To Work In U A E
True
Personal Information
Date of birth : 17.05.1980
Nationality : Indian
Marital status : Married
Eligible To Work In U A E
True
Personal Information
Date of birth : 17.05.1980
Nationality : Indian
Marital status : Married
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