Lijo Mathew
Sharjah
Summary
Dynamic sales executive with 16 years of experience in business development, team management and customer service. Consistently demonstrated the ability to drive sales growth and cultivate strong client relationships. A proven track record of delivering outstanding results through exceptional organizational, relationship management, and analytical skills developed throughout the career.
Overview
17
17
years of professional experience
Work History
Sales Executive
Emirates NBD Bank
09.2014 - Current
- Managed multi-product sales of credit cards, salary accounts, and personal loans
- Met potential customers and companies to prospect for new business on daily basis
- Maintained good relationship with existing customers and companies via calls and emails.
- Provided customer service by handling customer queries.
- Achieved 100% of sales goals and service targets by securing new customer relationships.
Relationship Officer
RAK Bank
10.2013 - 08.2014
- Interacted with the clients in daily basis through tele calling and cold calling
- Ensured proper documentation and adhere the bank policy
- Referred or listed new potential companies for new business
- Achieved 100% of individual daily and monthly targets
- Provided customer service and handled customer complaints.
Agency Manger
Birla Sun Life Insurance
02.2013 - 09.2013
- Recruited and managed team of more than 5 Financial Consultants
- Organized events and activities to generated the new leads and business
- Visited prospects or potential customers for new business or recruitment
- Achieved individual and team monthly business targets.
- Trained and guided new consultants to achieve their commission.
Team leader
Standard Chartered Finance Ltd
02.2008 - 01.2013
- Achieved preferred segment penetration, Multiple products like Personal Loans, Credit cards.
- Achieved individual and team sales target and increase sales productivity.
- Managed a team of more than 10 members.
- Ensured sales team has the right culture and attitude.
- Met new\existing customer for new business or sales services.
- Implemented strategies for effective sales and marketing.
- Maintained and reported Key MIS to support sales tracking and quality.
- Ensured timely and effective co-ordination with all sales units.
- Evaluated staff performance and provided training and support to improve the performance.
Education
B.Sc. Computer Science, Computer languages (Java, c++), Mathematics and Data Analysis -
University of Bharathiyar
Coimbatore04.2007
Skills
- Customer service
- Sales and marketing
- Teamwork
- Leadership
- Time management
- Business Networking
- Lead prospecting
- Business development and planning
- Cold-calling
Accomplishments
- Promoted as Team leader (standard chartered)
- Achieved Best Tem Leader Award (standard chartered)
- Achieved monthly performance Award (Emirates nbd)
Languages
English
Hindi
Tamil
Malayalam
Timeline
Sales Executive
Emirates NBD Bank
09.2014 - Current
Relationship Officer
RAK Bank
10.2013 - 08.2014
Agency Manger
Birla Sun Life Insurance
02.2013 - 09.2013
Team leader
Standard Chartered Finance Ltd
02.2008 - 01.2013
B.Sc. Computer Science, Computer languages (Java, c++), Mathematics and Data Analysis -
University of Bharathiyar
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