LIJU THOMAS
Dubai
Summary
Workshop manager with 7 years of experience with overseeing workshop operations, ensuring efficient and productive workflows. Utilizes leadership skills to foster collaborative team environment and achieve consistent results. Knowledge of equipment maintenance, process optimization, and safety compliance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Workshop Manager
EMIRATES FORKLIFTS RENTAL LLC
Dubai
02.2022 - Current
- Successfully managed a company fleet of 450+ heavy equipment and machinery units, ensuring optimal performance, maintenance scheduling, and minimal downtime.
- Oversaw service and repair operations for 700+ customer machines, delivering high-quality, timely, and cost-effective solutions.
- Led a team of technicians and service staff, optimizing workshop workflows and increasing productivity by implementing preventive maintenance systems.
- Developed and enforced standard operating procedures (SOPs) for diagnostics, repairs, and safety, reducing rework and enhancing customer satisfaction.
- Coordinated with vendors and suppliers for parts procurement, inventory control, and cost management to ensure timely repairs and budget adherence.
- Implemented a digital tracking system for machine service history and job progress, improving transparency and reporting efficiency.
- Ensured compliance with industry safety standards and maintained a high standard of service quality across all operations.
- Worked closely with clients and internal departments to schedule service visits, prioritize emergency repairs, and provide technical support.
- Achieved a high customer satisfaction rate through consistent service delivery, prompt turnaround times, and reliable machine performance.
Workshop Coordinator
EMIRATES TRANSPORT
01.2018 - 01.2022
- Took charge of a large-scale fleet exceeding 230 heavy equipment units (excavators, bulldozers, loaders, etc.) as a newly appointed Workshop Coordinator.
- Rapidly assessed existing workshop operations and introduced improved maintenance tracking systems for enhanced reliability and accountability.
- Established and enforced preventive maintenance schedules, reducing unplanned breakdowns and improving equipment availability.
- Initiated team realignment and task delegation to improve technician productivity and workshop efficiency.
- Identified key areas for improvement in fleet servicing, spare parts management, and workshop workflow within the first few months of tenure.
- Collaborated with operations and site managers to prioritize equipment servicing based on project-critical needs and timelines.
- Ensured immediate compliance with safety, quality, and environmental standards despite taking over a large, previously unmanaged fleet.
- Introduced regular performance reports and maintenance logs, enabling better decision-making and resource planning.
Education
B. Tech - Mechanical Engineering
Mahatma Gandhi University
Kerala, India01.2016
High School Diploma -
Board of Higher Secondary Examinations
KOTTARAKARA, KOLLAM, KERALA01.2012
Skills
- Skilled in scheduling daily maintenance and repairs
- Expertise in diagnosing and resolving machinery issues
- Adept in projecting vehicle maintenance schedules
- A good team player and excellent leadership capabilities
- Excellent command over in MS Word & MS Excel packages of MS Office
- Ability to complete assigned task within stipulated time period
- AMC, Repair and service support to customers
- Inventory coordination
- Repairs proficiency
RESPONSIBILITES
- Manage client’s repair and maintenance programs
- Coordinate workshop budget, control stock/inventory and source and order parts
- Active participation in mechanical repairs and the maintenance of client’s fleet
- Supervision of the Depot workshop team
- Inspection and reporting of completed maintenance tasks
- Dealing petty cash and sublet works
- Preparing monthly invoice
- Creating accurate daily work records and reporting any issues including major repairs or equipment replacement to the supervisor
- Providing technical advice to Depot management relating to client’s fleet
- Act as Depot First Aid officer and Emergency Warden
Certification
- ASNT NDT Level II (UT,RT,LPT,MPT).
- NACTET certification in Quality Control and Inspection
- NACTET certification in Industrial and Constructional Safety.
- NACTET certification in Welding Engineering.
- NACTET certification in Oilfield Engineering.
- NACTET certification in Pipeline Engineering.
- NACTET certification in Piping Engineering.
- NACTET certification in Power Plant Engineering.
LNGG
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Tamil
Advanced (C1)
Malayalam
Bilingual or Proficient (C2)
Additional Information
Uae license no: 232577
Timeline
Workshop Manager
EMIRATES FORKLIFTS RENTAL LLC
02.2022 - Current
Workshop Coordinator
EMIRATES TRANSPORT
01.2018 - 01.2022
B. Tech - Mechanical Engineering
Mahatma Gandhi University
High School Diploma -
Board of Higher Secondary Examinations
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