Lili Chen
Dubai
Overview
3
3
years of professional experience
Work history
Nurse
Hospital
Beijing, China
06.2018 - 07.2019
- Administered medication in line with stringent drug regulations.
- Assessed and evaluated patient needs, supporting accurate diagnosis and care planning.
- Monitored and recorded patient condition, carrying out and reporting regular observations.
- Educated patients on good health, providing leaflets and verbal guidance on improved wellbeing measures.
- Liaised with senior physicians to plan timely, successful patient discharges.
- Generated detailed and comprehensive patient care plans in collaboration with clinical teams.
- Mentored student and junior nurses, building confidence and competence to ensure outstanding patient provisions.
- Worked closely with fellow nurses, doctors and clinicians for consistent communication and continued best care practices.
- Upheld patient trust and confidentiality by managing information with discretion, in accordance with data protection laws.
- Followed NHS procedures and protocols to safely prepare drips and transfusions.
- Supported physicians and consultants with tests and procedures.
- Collected [Type] samples and prepared them for lab analysis.
- Assisted with routine medical tests and evaluations, documenting findings to aid care planning.
- Prioritised health problems to assist patients in complex, urgent or emergency situations.
- Delivered life support with updated first aid and CPR training.
- Built caring, compassionate relationships with patients, providing emotional support and encouragement during complex surgeries.
- Administered oxygen and medication to achieve optimum health outcomes.
- Trained and mentored junior team members, strengthening high-functioning, efficient clinical teamwork.
- Used outstanding planning and prioritisation abilities to safely care for [Number] patients.
- Quickly responded to medical emergencies, working calmly and professionally under pressure.
- Supported patients with critical conditions, planning and implementing targeted strategies for optimal recovery outcomes.
- Maintained accurate, up-to-date patient records, maximising data accuracy.
- Facilitated efficient ward operations by maintaining stock control, promptly re-ordering low-stock medication and supplies.
- Assisted patients with healing and recovery after surgery.
- Established positive rapport with patients and families through active listening and compassionate care.
Clinical Research Associate
Pfizer pharmaceuticals
Beijing, China
07.2019 - 02.2021
- Scheduled patient appointments using [Type] booking system.
- Replenished stock and consumables to meet clinician needs.
- Managed digital and manual filing systems.
- Updated patient records for continued compliance with policies.
- Completed start and end of day procedures for busy GP practice.
- Prepared correspondence and coordinated packages across team.
- Responded calmly and compassionately in emergency situations.
- Built Excel spreadsheets to clearly present and manage data.
- Set up new patients within target timeframes.
- Maintained timely check-in services, noting patient arrivals for efficient appointment running.
- Operated switchboard to facilitate prompt call handling.
- Produced high-volume repeat prescriptions.
- Organised and assessed urgency of home visit requests.
- Checked answering and fax machines to resolve pending messages.
- Welcomed patients with kindness to enhance checking in processes.
- Offered advice on additional services to best meet patient needs.
- Processed and stored lab specimens at correct temperatures.
- Protected patient rights through continued discretion and confidentiality.
- Issued visitor and contractor passes and recorded visits on security system.
- Represented company and promoted brand with exceptional service and presentation.
- Managed high volume of incoming calls from multi-line telephone system and documented messages.
Education
Bachelor's Degree - Nurse
Jiangxi University Tradition Chinese medicine
Jiangxi , China 06.2018
Skills
- Verbal and written communication
- Excellent customer care
- Administrative support
- Patient discretion
- Methodical multitasking
- Data entry
- Multi-line telephone systems
- Travel planning
- Customer relations
Timeline
Clinical Research Associate
Pfizer pharmaceuticals
07.2019 - 02.2021
Nurse
Hospital
06.2018 - 07.2019
Bachelor's Degree - Nurse
Jiangxi University Tradition Chinese medicine
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