Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
LILIYA  KHABIBULINA

LILIYA KHABIBULINA

DUBAI

Summary

Dedicated professional with a strong foundation in customer service and client relations, demonstrating expertise in upselling and building client loyalty. Known for ethical working practices and fast learning abilities, contributing to effective teamwork and enhanced customer experiences. Committed to leveraging skills in a dynamic environment to drive business success and foster long-term client relationships.

Overview

14
14
years of professional experience

Work history

Hair colourist

Frai Beauty Salon
Dubai
12.2025 - Current

Delivered professional hair colouring services including balayage highlights and full colour transformation.
Conducted consultations to assess hair condition and suggest appropriate colour techniques.
Assisted in increasing product sales through upselling of haircare treatments and maintenance products.
Ensured client satisfaction, leading to repeat bookings and referrals.
Maintained hygiene and safety standards consistently.

Trainer

ROOMS BEAUTY SALON
02.2017 - 09.2025
  • Assisted in developing training materials for various learning modules.
  • Collaborated with senior trainers to observe and document training sessions.
  • Supported the setup and maintenance of training equipment and materials.
  • Engaged participants through interactive activities to enhance learning outcomes.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.

Sales Associate

Baby Shop
03.2013 - 05.2016
  • Enhanced customer satisfaction by providing personalized product recommendations based on individual needs.
  • Managed inventory levels, ensuring timely restocking of popular items and reducing stock discrepancies.
  • Trained new sales associates on product knowledge and customer service techniques to improve team performance.
  • Implemented promotional displays that increased product visibility and drove sales during peak shopping periods.
  • Developed strong relationships with customers, resulting in repeat business and positive word-of-mouth referrals.

Sales Associate

Sephora
09.2011 - 01.2012
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.

Education

Bachelor of Science - Hotel Management

TOURISM AND HOTEL MANGEMENT COLLEGE
Uzbekistan Tashkent

Skills

  • Teamwork skills
  • Building client loyalty
  • Ethical working practices
  • Fast learning
  • Customer Service
  • Customer relations
  • Upselling expertise

Languages

English
Advanced
Russian
Native

Timeline

Hair colourist

Frai Beauty Salon
12.2025 - Current

Trainer

ROOMS BEAUTY SALON
02.2017 - 09.2025

Sales Associate

Baby Shop
03.2013 - 05.2016

Sales Associate

Sephora
09.2011 - 01.2012

Bachelor of Science - Hotel Management

TOURISM AND HOTEL MANGEMENT COLLEGE
LILIYA KHABIBULINA