Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Lina Vela

Dubai
Lina Vela

Summary

Dedicated Job Title with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

14
years of professional experience
1
Certification

Work History

Global Knowledge

Office Assistant
10.2015 - Current

Job overview

  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.

Hestia Spa

Massage Therapist
03.2010 - 11.2011

Job overview

  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
  • Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
  • Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
  • Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
  • Evaluated client conditions to recommend appropriate massage therapy methods.
  • Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
  • Ensured client safety by adhering to strict hygienic practices and proper draping techniques.
  • Addressed specific client concerns through targeted therapeutic massage interventions.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Maintained accurate client records for effective treatment planning and progress tracking.
  • Performed detailed assessments to identify areas of tension or discomfort, leading to more effective treatments.
  • Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.

Education

London Wellness Academy
Philippines

from Massage Therapy
08.2023

University Overview

Filipino Institute

Master Of Healthcare Administration from Nursing Assistance
06.2023

University Overview

Skills

  • Customer Service
  • Positive Attitude
  • Time Management
  • Data Entry
  • File Organization
  • Organizing and Categorizing
  • Verbal Communication
  • Dedicated Team Player
  • Prioritizing Work
  • Office Supplies Management
  • Supply Restocking
  • Inventory Management

Certification

  • CMT - Certified Massage Therapist

Timeline

Office Assistant
Global Knowledge
10.2015 - Current
Massage Therapist
Hestia Spa
03.2010 - 11.2011
London Wellness Academy
from Massage Therapy
Filipino Institute
Master Of Healthcare Administration from Nursing Assistance
  • CMT - Certified Massage Therapist
Lina Vela