Linda Khalifa
Summary
Thrives in fast-paced customer service environment, bringing strong communication and problem-solving abilities. Developed skills in managing transactions and resolving customer issues efficiently. Looking to transition into new field, leveraging customer service experience and dedication to delivering outstanding results.
Overview
8
8
years of professional experience
Work History
Customer Service
Riva Fashion Company
2020.01 - 2022.01
● Managed customer inquiries, assisted with purchases, and ensured high levels of satisfaction.
● Provided professional support in handling client concerns and processing transactions.
● Maintained accurate records of customer interactions and improved service processes.
customer service
Mandaloun Company
2016.01 - 2017.01
● Acted as a liaison between the company and clients to enhance brand visibility.
● Assisted in event coordination, media communication, and client engagement.
● Developed reports and maintained databases to support PR activities.
English teacher
unicef
2014.01 - 2015.01
● Designed and delivered interactive English lessons to students.
● Assessed student progress and provided personalized learning strategies.
● Fostered a positive and engaging educational environment.
Education
B1-Language Certificate - Russian language and literature
Sevastopol State University
2024-08
Bachelor Degree in Economics And Banking - Faculty Of Economics
Damascus University
2019-09
Skills
- MS Word
- MS Excel
- Multilingual
Languages
Arabic
English
Russian
Personal Information
Date of Birth: 03/22/94
Address: UAE Abu-Dhabi
Timeline
Customer Service
Riva Fashion Company
2020.01 - 2022.01
customer service
Mandaloun Company
2016.01 - 2017.01
English teacher
unicef
2014.01 - 2015.01
B1-Language Certificate - Russian language and literature
Sevastopol State University
Bachelor Degree in Economics And Banking - Faculty Of Economics
Damascus University