Linda Pongoma
Dubai
Summary
Detail-oriented and professional Industrial & Systems Engineer with 14 years’ experience with a passion for analysing complex business processes to drive strategic business decisions. Honed capabilities in Project Management, Digital Transformation, Portfolio Management, Warehouse Management Systems Implementation, Business Analysis and Continuous Improvement proficiencies.
An adaptable, conscientious, enthusiastic, and self-motivated individual. Possessing excellent communication skills combined with the ability to relate well to people at all levels. Now seeking a challenging and rewarding opportunity with a reputable organization.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Senior Corporate Planning & Portfolio Management A
Alshaya Group
Dubai
11.2024 - Current
- Initiative establishment – Support initiative establishment and execution throughout as per the approved investments authorized by the Investment Committee and prioritised by the Portfolio Board.
- Portfolio Analysis – Continually analyse the portfolio to assess performance and risk in alignment with corporate objectives.
- Financial Reporting and Forecasting – Ensure the Portfolio Financial status is continually updated and reflected accurately on the Portfolio Management system (Planview).
- Data Analysis and Reporting – Gather, analyse and interpret data on key portfolio indicators, including cost, benefits, Return on Investment, trends and insights that inform decision making.
- Prepare detailed reports, dashboards, and presentations for management and stakeholders to provide insight into Portfolio performance for Boards and other senior leadership forums as required.
- Risk Assessment and Mitigation – Facilitate risk assessments to identify and quantify risks affecting Portfolio performance and collaborate on their mitigations. Monitor operational risks that may impact Portfolio performance and advise on necessary actions.
- Planning & Support – Collaborate with senior management and project teams to align the portfolio with corporate strategy and long-term goals. Collaborate in the development of strategic plans as required, advising on investment opportunities and portfolio priorities.
Senior Business Analyst - Corporate IT-Business Partnering & Strategy
Alshaya Group
Dubai
02.2023 - 10.2024
- Establish the relevant business case and bring business process clarity between all key stakeholders and delivery team members
- Identify, understand & translate business requirements into business processes, working as a key liaison between I.T and our business teams
- Facilitate business discussions & produce the associated documentation, as well as tracking key decisions that have been made
- Support stakeholders in validating that solutions meet their business purpose, where possible getting involved in projects from the early High-Level Design stage, through to supporting the transition to business as usual
- Identify cross-project/domain dependencies, risks and/or issues and highlighting cross-functional process changes and impacts on the business
- Understand and analyse business process requirements to identify potential automation opportunities within assigned business domains
- Create test plans and test cases (UAT) to ensure that technical solutions meet quality standards and acceptance criteria
Warehouse Management Systems Specialist
ARB Electrical Wholesalers
Johannesburg
11.2021 - 01.2023
- Partake in SCALE solution design, integration workshops and document and present the Solution Design document and Integration Design documents
- Configure SCALE solution and interface requirements as per the documented SDD and IDD
- Lead Key User Training and provide functional and technical support during UAT
- Recommend SOP's, functional efficiency and productivity development programs for the Logistics / Operations teams and follow it through by implementing System/Technology Enhancements and/or Reengineering operational processes
- Setup and manage the Support escalation Matrix
WMS Implementation Project Leader for Africa
Bollore Transport & Logistics
Johannesburg
04.2016 - 10.2021
- Assess customers’ needs in respect of their operational processes while respecting the guideline of Bollore Supply Chain & Logistics Dept
- Assist the Logistics Supply Chain Team in collecting the relevant information to define the solution
- Ensure that business requirements collected by the Logistics Supply Chain Team are included in the solution with the support of the Corp MIS Team & editor consultants and that they are integrated seamlessly into the solution
- In case enhancements/evolutions of the solution are necessary, document functional specifications
- Ensure the solution defined is in adequacy with the corporate defined best practices and in line with the Corp
- MIS applicative architecture
- Challenge/Suggests reasonable workaround solutions whenever possible and write down the functional specifications of the specific solutions accepted by the project committee
- Responsible to deliver the Solution Delivery Document
- Responsible of the configuration of the solution
- Realize unitary tests
- Develop client/project specific labels
- Develop client/project specific reports and documents based on Cognos SCI product
- Facilitate the UAT phase
- Manage project plan
- Lead Functional and interface design sessions
- Prepare WMS functional Flow
- Prepare Interface specifications with mappings
- Prepare specifications for reports
- Conduct Key User training
- Perform Integration testing
- Prepare test scenarios
- Provide onsite support
- Troubleshoot production issues
Network Planning and Optimization Analyst
DSV
Johannesburg
07.2013 - 03.2016
- Provide analytical support for projects, new business opportunities, and proposals
- Coordinates delivery schedules
- Partner with IT on functional designs, process changes and continuous improvements
- Create and deliver training materials to end users that foster effective use of WMS systems
- Achieve / Maintain super-user status for Warehouse Management System
- Coordinates and integrates the flow of material and information among suppliers, warehouse, distributors and customers
- Engineer logistics processes, analyse results and implement process improvements and cost savings opportunities in the areas of: Material logistics, flow, and processing
- Pick/Pack/Ship error reduction
- Incoming/Outbound freight routing improvements
- Coordinate reporting of all metrics and quality reports
- Create and manage appropriate reporting and quality improvement of the delivery process
- Use routing and scheduling software to build theoretical simulation models
- Distribution optimization studies on current and new customer networks
- Analysis of simulated distribution network in terms of resources required, variable costing elements
- Costing of simulated distribution networks
- Developing of monitoring systems and KPI’s to monitor the performance of implemented projects
Senior Supply Chain & Continuous Improvement Analyst
Barloworld Logistics
Johannesburg
06.2011 - 06.2013
- Capacity balancing and forward view
- Constructing a response to delays caused by capacity issues
- Understanding inventory shortages in warehouse and coordination with merchandising to address
- Understanding the quality of merchandise in the warehouse
- Administrative control / Reverse logistics
- Controlling past due orders (All order types, In & Outbound)
- Expediting of resolution with responsible parties
- Operations Analysis & Reporting
- Analysis capability to interpret detailed data and existing reports and explain to 3PL and client
- Provide management with scheduled status updates, feedback, and appropriate reporting on selected initiatives
- Performance reporting
- Clear understanding of key KPI’s and trend analysis
- Ad-hoc reporting
- Continuous Improvements
- Actively take ownership and provide individual contribution in problem solving efforts to improve quality, reduce cost and improve cycle time (e.g., wasted time, scrap, rework, etc.) through Kaizen Events
- Participation in the broader improvement plan for your region
- General
- Support the 4PL’s strategies & implementation of management systems
- Achieve a high degree of knowledge and capability in Supply Chain planning
- Work with the other regional SC Planners to maximize understanding and improvement efforts in the EHL Supply Chain Network
Business Analyst
IBM
Johannesburg
05.2010 - 05.2011
- Process re-engineering to make improvements by eliminating waste of time, resources and costs
- Compliance testing and results verification (Internal Auditing)
- Conducting motion and time studies
- Creation of Work instructions flow charts
- Monitoring and creating Daily Nonconformance stats report
- Process Adherence
- Unstructured compliance tests using the ISO 9000 requirements
- Weekly PSI (Parts Service Indicators) report
- Monthly KPI (Key Performance Indicators) Management report
- Weekly HFM (High Focused Measurements) report
- Monthly ITS (Integrated Technology Services) Stock counts
Education
Bachelor of Technology Degree - Industrial Engineering
Vaal University of Technology
South Africa 01.2007 - 12.2010
ITIL Level 1 -
Torque IT
08.2017 - 08.2017
Advanced Programme in Sourcing and Supply Chain Management -
University of South Africa
01.2015 - 03.2015
Skills
- Microsoft Office Suite
- ITIL
- Conflict Resolution
- Oracle SQL Developer
- Cognos
- QlikView
- Lean Manufacturing
- IT Project Management
- Business Analysis
- Continuous Improvement
- Change Management
- SAP WM
- Route Optimization
- SAFe Framework
- Confluence
- JIRA
Personal Information
Nationality: South African
Custom
Ultra-Marathon Distance runner: Completed 3 Comrades Marathons
Certification
Certified SAFe® 6 Agilist
Timeline
Senior Corporate Planning & Portfolio Management A
Alshaya Group
11.2024 - Current
Senior Business Analyst - Corporate IT-Business Partnering & Strategy
Alshaya Group
02.2023 - 10.2024
Warehouse Management Systems Specialist
ARB Electrical Wholesalers
11.2021 - 01.2023
ITIL Level 1 -
Torque IT
08.2017 - 08.2017
WMS Implementation Project Leader for Africa
Bollore Transport & Logistics
04.2016 - 10.2021
Advanced Programme in Sourcing and Supply Chain Management -
University of South Africa
01.2015 - 03.2015
Network Planning and Optimization Analyst
DSV
07.2013 - 03.2016
Senior Supply Chain & Continuous Improvement Analyst
Barloworld Logistics
06.2011 - 06.2013
Business Analyst
IBM
05.2010 - 05.2011
Bachelor of Technology Degree - Industrial Engineering
Vaal University of Technology
01.2007 - 12.2010
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