Summary
Overview
Work history
Education
Skills
Accomplishments
Certification
Timeline
Generic
Linden Williamson

Linden Williamson

Dubai,United Arab Emirates

Summary

Automotive professional with multiple years of experience in the UAE market. Known for strong interpersonal communication, product expertise, and a passion for elevating the customer journey. Proven track record in exceeding KPI's, implementing innovative marketing strategies, and leveraging market insights to maximize opportunities. Adept at fostering strong customer relationships, delivering tailored solutions, and navigating complex negotiations to achieve optimal outcomes. Committed to staying abreast of industry trends and emerging technologies to provide cutting-edge solutions and enhance client satisfaction.

Overview

11
11
years of professional experience
1
1
Certification

Work history

NIO Fellow

NIO MENA
Dubai, UAE
11.2024 - Current
  • Delivered tailored presentations and test drives that aligned with customer needs.
  • As one of the founding team members, i supported the company’s growth in the UAE by 50% increasing sales and service processes.
  • Achieved highest amount of sales for NIO MENA and Europe combined.
  • Achieved highest NPS ratings.
  • Demonstrating in-depth knowledge of charging infrastructure , battery technology and maintenance requirements for EV ownership.
  • Collaborating with the marketing team to develop new campaign's to increase customer retention.

Polestar Specialist

Al-Futtaim
Dubai, United Arab Emirates
06.2022 - 11.2024
  • Constantly improve and update knowledge, especially product range, EV infrastructure, general automotive industry, new features and their benefits, technical developments, and market trends.
  • Collaborated with various departments ( Finance, Operation, marketing, technical services, Local Organizations, and customer service ). Actively participated in company events as brand ambassador to promote products and solutions that we provide.
  • Provided personalized service to high-net-worth clients, enhancing satisfaction and driving repeat business.
  • Promoted within 7 months due to outstanding sales achievements and contributions.
  • Developed comprehensive marketing strategies to enhance brand visibility.
  • Enhanced customer satisfaction with improved service delivery.
  • Collaborated with marketing team to increase sales.

Area manager

MaxGuard
Dubai, United Arab Emirates
01.2015 - 11.2017
  • Handled crisis situations promptly and efficiently, minimising potential risk or damage.
  • Liaised regularly with senior management to discuss operational updates and improvements.
  • Promoted a positive work environment which increased employee retention rate.
  • Trained members of the team for improved overall productivity.
  • Ensured compliance with all regulatory standards to maintain brand reputation.
  • Conducted site visits to branches and executed quality checks.
  • Formulated marketing strategies, increased customer engagement.

Flight Operations Intern

FedEx
Dubai, United Arab Emirates
04.2014 - 06.2014
  • Fostered positive relationships with clients for enhanced business reputation.
  • Participated in training and seminars to enhance skills and promote growth.
  • Worked productively with team members to achieve common goals.
  • Adapted to new situations and learned new skills quickly.
  • Showed initiative and willingness to take on new challenges.
  • Managed time effectively to meet deadlines.

Education

Bachelor of Arts - Business Management

Wrexham Glyndwr University
United Kingdom
01/2018 - 05/2020

BTEC Higher National Diploma : Level 5 Business - Business Management

Pearson Education
United kingdom
04/2017 - 12/2017

Skills

  • Quality assurance compliance
  • Leadership excellence
  • Integrated marketing understanding
  • Customer experience optimisation

Accomplishments

- Certificate of Appreciation ( Top performer of the quarter ) - NIO

- Achieved Shining Star Certification from Al Futtaim ( Highest Performance )

- Honours Student

- Awarded for resuscitating an individual by performing CPR

- Content Creator with over 2.5 Million Views and an audience of 60,000+


Certification

- Institute Motor Industry Certified ( Automotive Health & Safety )

Timeline

NIO Fellow

NIO MENA
11.2024 - Current

Polestar Specialist

Al-Futtaim
06.2022 - 11.2024

Area manager

MaxGuard
01.2015 - 11.2017

Flight Operations Intern

FedEx
04.2014 - 06.2014

Bachelor of Arts - Business Management

Wrexham Glyndwr University
01/2018 - 05/2020

BTEC Higher National Diploma : Level 5 Business - Business Management

Pearson Education
04/2017 - 12/2017

Similar Profiles

Create profile
Linden Williamson