Linus Correia
Abu Dhabi
Summary
Results-driven with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Skilled Executive with 15 years of business development and strategic planning expertise. Adept at implementing improvements to optimize efficiency in business operations. Highly skilled in process optimization,
Overview
19
19
years of professional experience
Work History
Senior Executive
Safeen Feeders
08.2022
- Working as Trade -Co-ordinator and Commercial Executive
- Handling India subcontinent to Upper Gulf, Singapore to South India and China Trade String
- Trade Co-ordination with Vessel Partners and DF Customers
- Allocation management to ensure partner plan within allocation
- Reconciliation of Partner loading on our Vessel for Billing purpose
- Monitoring Vessel calls and terminal delays to maintain Round Voyage schedule in stipulated time
- Taking trade decision for rescheduling of Voyages to minimize delays and Cost
- Inside sales and Business development for Trade
- Market Analysis about the other competition product in the market
- Regular meeting and follows up with agents to optimize utilization of vessel and Market feedback
- Co-coordinating with customers, overseas offices, Agents via mail and phone
- Handling day to day customer activities, quoting rates ensure Leeds convert into Sales
- Follow up with customer for booking slots on our vessel
- Sending weekly utilization report to Management
- Preparing CBF and sending to in-house planner
- Close co-ordination with planner for ensuring Maximum Utilization of capacity
- Maintain rate sheet on month basis and inform concern desk for system updation
- Monitoring Invoice are triggered with correct rates to Customer
- Assisting Line Manager for Generating P & L by providing Volumes and Revenue.
Executive
Seacon Consortium LLC Dubai
09.2019 - 07.2022
- Working as Commercial assistance
- Handling Upper Gulf sector Kuwait, Iraq and Bahrain String
- Inside sales and Business development for Upper gulf sector
- Co-coordinating with Main liners for weekly projection and obtain maximum support
- Market Analysis about the other product in the market
- Preparing Performance report on weekly basis and presenting during meeting
- Handling day to day customer activates, quoting rates ensure Leeds convert into Sales
- Managing capacity of the Vsl ensure maximum Utilization of the Vsl
- Co-coordinating with customers, overseas offices, Agents via mail and phone
- Follow up with customer for booking slots on our vessel
- Ensure our space booked on Vessel does not exceed our space allocation
- Preparing CBF and sending to Partner Vessel and in-house planner
- Co-ordinating with JV partner for CBF and inputting details in System
- Close co-ordination with planner for ensuring Maximum Utilization of capacity
- Regular follow up with Agent to ensure vessel is fully utilized and Market Feedback.
Senior Co-coordinator
Hapag Lloyd India Pvt Ltd
04.2015 - 08.2019
- Working as as Customer service executive
- Co-coordinating with overseas offices via mail and phone regarding queries
- Handling all calls regarding bookings, transshipment, loading confirmation
- Vessel balancing and sent report to Transshipment office regarding their queries for issuing FORM 13
- Handling nomination shipment
- Updating Onboard list on the website and sending mail to the customer
- Transshipment details
- Vessel Clean up and Balancing
- Customer follow-up for planning
- Handled hazardous Department for central and North India
- Processing Haz cargo request received
- Checking MSDS.Packing certificate Validity before processing Haz
- ISO Tanks Certificate Inspection, Flexi Tanks
- Co-coordinating with Partner for Haz approval
- Declaring commodity as Non haz or Haz on basis of MSDS
- Sending Planning to operations for Stowage
- Handling day to day customer calls and replying queries via Mail
- Co-coordinating with other department for Bl queries and Rates issues
- Transshipment details providing to customer.
Senior Customer Service Executive
CSAV India Pvt Ltd
04.2009 - 03.2015
- Was handling hazardous Department on Regional Basis
- Processing Haz cargo request received
- ISO Tanks Certificate Inspection, Flexi Tanks
- Co-coordinating with Feeder for Haz approval
- Declaring commodity as Non haz or Haz on basis of MSDS
- Assisting all Regional office pertaining to haz (Gulf, Pakistan)
- Inside Sales Export and Imports via Telephone was able to convert leed into sale cargo for Far east Europe, Med, ECSA
- Also worked as Customer service executive
- Quoting freight rates and haulages to the customers
- Co-coordinating with overseas offices via mail and phone regarding queries
- Handling all calls regarding bookings, transshipment, loading confirmation
- Exchange rates, bl queries, invoice problem
- Regarding their queries for issuing FORM 13
- Handling nomination shipment
- Filing export and import rates in the system
- Updating Onboard list on the website and sending mail to the customer
- Transhipment details
- Handled all key Clients Like Kuhne Nagel, Schenker, Expeditors, Dhl.
Executive
Msc India Pvt Ltd
05.2006 - 04.2009
- Working as customer care executive
- Issuing delivery orders against the booking order
- Handling customer basic queries via phone and mail
- Running reports for senior manager and trade manager
- Giving report regarding booking issued, yard report
- Container pick report
- Coordinating with marketing executive regarding their rates
- For the booking to be issued
- Giving daily booking reports to marketing manager and trade manager
- Handling nomination booking and worked as back up for sales person
- Handling all the day to day queries regarding invoice problem bl problem
- Resolving all the problem of the customers.
Executive
Maersk line (Mafoi Mangement)
11.2004 - 04.2006
- Working as customer care executive
- (INDCC)
- Handling inbound calls from the customer
- Regarding the queries about export shipment and bill of lading, debit notes, amendment, guiding and promoting usage of e commerce
- Giving ancillary charges
- And also coordinating
- With the respective desk for the export queries
- Working with Gcss, Ims1, rkem, mepc, apm mail, gsis, mdws, clp
- Also worked with rkcs and mcs.
Customer service
Max new York life insurance
02.2003 - 10.2004
- Working has Tele-caller
- Work includes speaking to the customer regarding their renewal payment convincing them to make the payment for the lapse policy
- Attending customer queries and complaint.
Education
MBA - Shipping And Logistics
Institute of Business Management
06.2012
Bachelor of Commerce -
Chetna College
06.2001
No Degree -
Saint Marys Junior College
Mumbai06.1997
High School Diploma -
Holy Cross High School
06.1995
Skills
- Staff Management
- Operational Leadership
- Technical Support
- Business Development
Sex
Male
Marital Status
Married
Religion
Roman Catholic
Computer Literacy
Boston computer institute, Dos, Windows MS-office, Fox-pro application & programming, Unix, C
Hobbies And Strengths
Listening Music and Reading Books, Flexible ability to suit to any environment, Believer in Trust and Honesty in Relationships, Ready to accept all kinds of Challenges, Team player and Positive attitude
Personal Information
- Passport Number: V2159400
- Date of Birth: 09/23/79
- Nationality: Indian
Timeline
Senior Executive
Safeen Feeders
08.2022
Executive
Seacon Consortium LLC Dubai
09.2019 - 07.2022
Senior Co-coordinator
Hapag Lloyd India Pvt Ltd
04.2015 - 08.2019
Senior Customer Service Executive
CSAV India Pvt Ltd
04.2009 - 03.2015
Executive
Msc India Pvt Ltd
05.2006 - 04.2009
Executive
Maersk line (Mafoi Mangement)
11.2004 - 04.2006
Customer service
Max new York life insurance
02.2003 - 10.2004
MBA - Shipping And Logistics
Institute of Business Management
Bachelor of Commerce -
Chetna College
No Degree -
Saint Marys Junior College
High School Diploma -
Holy Cross High School
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