Summary
Accomplished Technology Lead with a proven track record at Unity Infotech Solutions LLC, achieving exceptional uptime and enhancing business processes through strategic planning and process automation. Expert in API development and providing technical guidance, I excel in driving projects to completion and fostering innovation. Skilled in machine learning and change management, I am committed to delivering results and advancing technological capabilities.
Overview
13
13
years of professional experience
Work History
Technology Lead
Unity Infotech Solutions LLC
01.2012 - Current
- Participated in verifying compliance with service level agreements by maintaining technical uptime levels.
- Collaborated with business planning department to monitor and adjust company-wide technology utilization, modifying infrastructure to meet business goals.
- Led technology governance efforts, planning upgrades, hardware refreshes and software updates.
- Maintained exceptional uptime of Number% for Type technology to sustain continued operations.
Senior Software Engineer
Tata Interactive Services
10.2020 - 08.2021
- Checked client code for bugs and weaknesses using approved troubleshooting methods.
- Managed Type technological issues for assigned projects, increasing customer satisfaction ratings.
- Updated job knowledge by studying state-of-the-art development tools and programming techniques and participating in educational opportunities.
- Promoted technical leadership to entry-level and junior engineers in complex enterprise system environment.
Education
Master Of Technology - Computer And Information Sciences
07.2020
Specialised in artificial intelligence and data analytics
Bachelor Of Technology - Computer And Information Sciences
07.2010
Diploma - Computer And Information Sciences
07.2004
Skills
- API Development
- Machine Learning
- Application support
- Systems Analysis
- Data Analysis
- Technical Guidance
- Process Automation
- Business Process Analysis
- Software Development
- Strategic Planning
- Change Management
- Project Planning
Accomplishments
Spot award from TIS for the contribution on developing learning portal
Going extra Mile award from ENBD for the contribution to telegraphed transfer project
Going extra Mile award from business department for the contribution towards support provided on technical support
Timeline
Senior Software Engineer - Tata Interactive Services
10.2020 - 08.2021
Technology Lead - Unity Infotech Solutions LLC
01.2012 - Current
Birla Institute of Science And Technology - Master Of Technology, Computer And Information Sciences
Rajasthan University - Bachelor Of Technology, Computer And Information Sciences
Govt Polytechnic College - Diploma, Computer And Information Sciences
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