Loai Mahmoud Ezzat El-Sayed AbouBakr
Medical Coder & Analyst
Dubai
Summary
A multilingual professional with fluency in Arabic and English, and beginner proficiency in Japanese(Only understanding a little bit to get the gist of a conversation). Demonstrates advanced computer skills, particularly in MS Excel, Word, and PowerPoint, complemented by beginner-level Power BI skills for enhanced data visualisation. Possesses strong team working abilities and excellent verbal and written communication skills, alongside effective presentation capabilities.
Overview
9
9
years of professional experience
Work history
Senior Pulse & Transformation Medical Coder
Nextcare – Allianz Partners Egypt
Cairo, Egypt
2023.01 - 2025.09
- Mapping and maintaining new and existing pricelists Services.
- Providing quarter analysis for Mapping activities and quality control.
Medical Mapping Coder and Analysis Lead
MedRight Insurance HMO
Cairo , Maadi, Egypt
2022.09 - 2022.12
Maintain existing and new provider price lists through routine updates.
Compare prices between existing and newly proposed price lists routinely.
Build an automated analysis template for faster parameter setup and outputs.
Handle additional department responsibilities aligned with department vision.
Mapping and Tariff Officer and Analysis Officer
GlobeMed Egypt
2019.06 - 2022.09
- Worked at GlobeMed Egypt as a mapping and Tariff Officer and Analysis Officer (June 2019 – september 2022) (includes implementing pricelists , price editing and comparison , price analysis , price approvals and comparing benchmark prices , implementing tariff and Deals on the system , etc... ).
Online Pharamcist Consultant
Misr Pharmacies Call Center
Cairo, Egypt
2019.03 - 2019.06
- Processed pharmacy orders from calling customers daily.
- Resolved late delivery and other issues for patients.
- Coordinated between customers and multiple pharmacy branches to clear problems.
- Provided Medical Consultations about different medical products as part of a VIP service to customers.
Customer support agent
Teleperformance Egypt ; Expedia Canada
Cairo, Egypt
2019.01 - 2019.03
- Worked as a customer support agent at Teleperformance Egypt ; Expedia Canada.
- handling new and previously rederved hotel reservations for customers.
- handling new and previously reserved Flight reservations for customers.
- Handling all inquiries and issues regarding the above the customers might have troubles with.
- Trained in a general market preference and customs of Canada to better help the Canadian customers.
Pharmacist Dr.
Al-Maadi Military Hospital
2017.12 - 2018.12
- A year of army service as a recruited Pharmacist Dr. at Al-Maadi Military Hospital (December 2017 – December 2018).
Automation & Processing Team Lead
NextCare UAE
Dubai, UAE
2025.09 - Current
- Mappping and maintaing DHA and DOH New medication Releases to Appropriate ATC Codes.
- Handling Various Complaints on a daily Basis.
- Headed Reproting paramters like calculating Savings ,automation rates , areas to work on manually to result in higher automation rates , Override Reasons , KPI paramaters determination , etc...
- Co-Headed the creation of a massive internal Dashboard to reduce report numbers and better show internal figures as per the department vision.
- Various exclusive one time reports requests.
EL-Ezaby pharmacy chains
2017.06 - 2017.11
- Trained in EL-Ezaby pharmacy chains (June 2017- November 2017).
Education
Bachelor of Pharmacy -
Helwan University
International General Certificate of Secondary Education - undefined
Ma’arifa international Private School
Sharjah, U.A.E.Skills
- Language: Arabic (Native), English (Fluent), Japanese (Beginner)
- Computer Skills: MS Excel (Advanced), MS Word, MS PowerPoint
- Soft Skills: Strong team working skills, strong verbal and written communication skills and good presentation skills
- Beginner Power BI Skills for better data visualization and flowability
REFERENCE
Will be pleased to provide upon request.
PERSONAL DATA
watching movies, video gaming, Swimming, Billiards, Driving.
Affiliations
- Gaming
- Watching Movies and Animes
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Work preference
Work Type
Full timeContract workLocation preference
On-siteRemoteHybridAccomplishments
- Employee of the year in Globemed once.
- Employee of the quarter once in Nextcare egypt.
Timeline
Automation & Processing Team Lead
NextCare UAE
2025.09 - Current
Senior Pulse & Transformation Medical Coder
Nextcare – Allianz Partners Egypt
2023.01 - 2025.09
Medical Mapping Coder and Analysis Lead
MedRight Insurance HMO
2022.09 - 2022.12
Mapping and Tariff Officer and Analysis Officer
GlobeMed Egypt
2019.06 - 2022.09
Online Pharamcist Consultant
Misr Pharmacies Call Center
2019.03 - 2019.06
Customer support agent
Teleperformance Egypt ; Expedia Canada
2019.01 - 2019.03
Pharmacist Dr.
Al-Maadi Military Hospital
2017.12 - 2018.12
EL-Ezaby pharmacy chains
2017.06 - 2017.11
International General Certificate of Secondary Education - undefined
Ma’arifa international Private School
Bachelor of Pharmacy -
Helwan University