RECEPTIONIST
ATLANTIS THE PALM
02.2021 - Current
- Cash handling
- Recording guests’ Profiles in Spa soft and Opera software
- Booking appointments for clients via one on one, WhatsApp web and email
- Billings
- Credit Card Reports
- Check in and check out of guests
- Membership desk duties, issuing wrist bands
- Answering phone calls
- Assist with guest journey from the moment they visit the Spa and Nailology
- Discounts and Promotional offers Report
- First responder to guest complains, issues and/or concerns.