LOKANATH REDDY
Abu Dhabi,UAE
Summary
Lunching for a dynamic and challenging growth oriented integrating my merit intelligence, knowledge and determined to devote my self and willing to work in an environment where is an opportunity of self _ assessment and self - improvement in both individuals and team based work that will be ultimately helpful for the organizations development.
Overview
5
5
years of professional experience
Work history
Banquet Captain
SOFITEL ABU DHABI CORNICHE
Abu Dhabi, UAE
07.2022 - Current
- 5
- Property with 280 rooms and 7 F&B outlets.
- Delivered quality service by providing warm and welcoming environment.
- Organised seating for groups and guests with special needs.
- Coordinated inventory and restocked condiments and consumables.
- Oversaw staff schedules according to strengths to build productive teams for each shift.
- Followed checklists for shift start and end to help with smooth transitions.
- Promoted health and safety by reporting workplace risks for resolution.
- Processed payments and reduced customer wait times.
Banquet Waiter
MARRIOTT
12.2018 - 05.2020
- Hotel and convention center and courtyard by Marriott Hyderabad
- 5
- Property with 294 rooms and 5 F&B outlets, Reasons of leaving: Because of Covid 19 pandemic
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
- Participated in staff meetings to discuss daily specials, revisions on menu and event specifications.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
Courtyard by Marriott Pune
TRANIEE
05.2018 - 09.2018
- Successfully completed four MONTHS of industrial exposure training in all four major departments at courtyard by Marriott
- F&B service
- Housekeeping
- Food production
- Front office
02.2021 - 1 1
- Completed Cross Training as A Bartender)
- Responsible for Welcome in guests to the restaurant and promoting the food and beverage menu whilst serving delivering food and drink to guest
- It was such a grate experience working under experience, I have a learned about standards of international hospitality, and learn kind of services skills, learned about hygiene standards,
- Food safety standards
- Always greet guest in a warm and friendly manner
- Delivering outstanding high quality of orders and service to the customer
- Monitoring & ensuring F&B operation are running smoothly
- Taking Guest order and promoting special menu item
- Stay up to date on and menu changes
- Overseeing the proper order and flow of dishes
- Keeping close contact with the chef and kitchen staff to about changes and ensure food orders are processed efficiently.
Education
th -
deccan Jr College
10th - undefined
B. N. H. A. T School golanthara
B. Com - Management
Xavier College of Hotel Management, Berhampur University
Skills
- PROFESSIONAL SKILLS
- Computer operating and Micros and POS
- Ms Office
- Ms Excel
- Bartending
- Initiative taker can work under pressure and balance multi assignments
- A good team member, especially in situation, where tough and high
- Stress
- Goals have to be achieved and do word in any tough condition
- I can manager and supervise field works as well I have good written and
- Oral communication skill
- Co-ordinate with client & all the people related with jobs
- Food and beverage pairings
- Up-selling capability
- Customer service
- Food hygiene practices
Languages
English
Fluent
Hindi
Fluent
Telugu
Fluent
Marathi
Beginner
Arabic
Beginner
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Banquet Captain
SOFITEL ABU DHABI CORNICHE
07.2022 - Current
02.2021 - 1 1
Banquet Waiter
MARRIOTT
12.2018 - 05.2020
Courtyard by Marriott Pune
TRANIEE
05.2018 - 09.2018
th -
deccan Jr College
10th - undefined
B. N. H. A. T School golanthara
B. Com - Management
Xavier College of Hotel Management, Berhampur University
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