A dedicated professional with strong interpersonal and communication skills, known for self-motivation and a hardworking approach. Demonstrates exceptional team leadership, driving efficiency and productivity in all endeavours. Committed to leveraging these competencies to achieve organisational goals and foster collaborative environments.
Overview
2027
2027
years of professional experience
1
1
Certification
Work history
Housekeeping Operation Supervisor
The One Hospitality Sole Luxury Proprietorship
Abu Dhabi, UAE
2025.03 - Current
Facilitated inter-departmental communication to assist in improving operational efficiency.
Delegated tasks effectively to support team productivity.
Developed vendor relationships to help negotiate favourable terms and conditions.
Enhanced service delivery by employing proactive problem-solving strategies.
Coordinated travel arrangements for business trips to aid in streamlining logistics.
Oversaw weekly and monthly operations to ensure a smooth workflow.
Ensured cleanliness of all public and back-of-house areas within villas to meet high standards.
Conducted regular inspections of villas, including bedrooms, bathrooms, kitchens, balconies, and outdoor areas.
Requested replenishment of supplies as needed.
Instructed housekeeping staff on cleaning procedures, safety protocols, and service standards.
Led refresher training sessions to maintain consistency in service delivery.
HOUSEKEEPING SUPERVISOR
Swissotel hotel al murooj
Dubai, UAE
2021.06 - 2025.02
Supported housekeeping teams in maintaining high standards of cleanliness and guest satisfaction.
Assisted in training staff to improve service quality and operational processes.
Contributed to achieving guest satisfaction goals while promoting positive team dynamics.
House Keeping Team leader
The Retreat Palm Sofitel BY m gallery hotel
Dubai, UAE
2021.01 - 2021.06
Assisted in understanding housekeeping procedures.
Supported staff with training and mentoring.
Ensured compliance with chemical safety and health standards.
Monitored Labour costs and productivity levels.
Checked room cleanliness through daily inspections.
Maintained high communication standards.
Organized time effectively.
Presented oneself with excellent grooming.
Helped formulate and maintain a rotating roster.
Housekeeping coordinator
Movenpick hotel Ibn Battuta
Dubai, UAE
2018.08 - 2020.12
Making the morning task sheet and Turn down assignment.
Maintaining the staff attendance register.
Maintain the key register.
Receiving the Calls from guest rooms and other department.
Responsible for providing monthly Management Report related to the above.
Carries out the Opening and Closing Inventory for major events.
Carries out the monthly inventory for all sales related on Room Division.
Preparation of Month End F/O Cost Report and distribution to the Management.
Inspect level of cleanliness and report issues to the management.
Assist in scheduling of staffs according to projected staffing requirements.
Respond to guests' requests and complaints.
Report lost and found articles.
House Keeping Room attendant
Ramada hotel Al barsha hotel
Dubai, UAE
2017.03 - 2018.07
Assisted in team training sessions, fostering harmonious working relationships amongst staff members.
Ensured adherence to Health and Safety guidelines during cleaning processes,