Loranthi Samarasekera
Dubai
Summary
Strategic HR and Office Administration Professional with 9+ years of experience across diverse industries, including Management Consulting, Engineering, Banking, Investment Advisory, and Agriculture. Proven expertise in HR operations, office administration, executive support, and corporate affairs across the UAE. Adept at optimizing workforce well-being, fostering diversity, and enhancing organizational effectiveness. Passionate about driving employee engagement and operational excellence. Currently seeking an Employee Relations and HR Administration role to contribute to business success through strategic HR initiatives and streamlined administrative processes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Executive Assistant
Sentinel Capital Limited
DIFC, Dubai
12.2021 - 12.2024
• Oversee day-to-day office operations, ensuring efficiency and organization.
• Maintain office facilities, liaising with DIFC property management and service providers.
• Manage office supplies, IT support coordination, and procurement needs.
• Ensure compliance with DIFC office regulations, health & safety standards, and DFSA guidelines where applicable.
• Implement office policies and procedures to enhance operational efficiency.
• Provide administrative and logistical support to senior executives, including calendar management, travel arrangements, and expense reporting.
• Handle confidential documents and communications with discretion.
• Assist in the preparation of reports, presentations, and business correspondence.
• Coordinate internal and external meetings, including investor presentations and board meetings.
EXECUTIVE - HUMAN RESOURCES & ADMINISTRATION
mBELLAb Group of Companies
Dubai
11.2021 - 12.2024
- Managed HR operations for three entities based in DMCC, DIFC, and Abu Dhabi simultaneously for smooth operation
- Oversaw end-to-end recruitment and the full-cycle onboarding process
- Handled PRO services, including new visa applications, renewals, and cancellations, while liaising with authorities such as MOHRE, TASHEEL, AMER, GDRFA, ICP, and Free Zone authorities
- Monitored employee daily attendance, tracked leave, and collaborated with finance to manage payroll and ensure accurate WPS processing
- Managed employee benefits, including health insurance, air tickets, bonuses, and allowances
- Conducted exit interviews, documented employee feedback, and developed strategies to enhance employee retention
- Utilized HRIS and CRM platforms to streamline data management and maintain accurate employee and company records
- Coordinated employee engagement initiatives and implemented training and development programs to enhance skills and morale
- Maintaining and revising the company’s handbook on policies and procedures
- Prepared and maintained employment-related documentation (offer letters, contracts, promotion, and warning letters) while ensuring compliance with legal requirements
- Generated HR reports, including headcount, retention, turnover rates, cost per hire, insurance details, and performance evaluations, to support decision-making and operational efficiency
- Oversaw company AMC agreements (maintenance, firefighting, Wi-Fi, supplies, stationery, and pest control)
- Led and supervised the receptionists and office assistants for all three companies, overseeing their daily operations to ensure efficiency and alignment with company standards
- Coordinated travel arrangements, including visas and itineraries, for executive-level travel and maintained accurate business and personal records for the CEO and COO
- Planned and organized team meetings, events, and other business-related activities, ensuring smooth operations and resource availability
Executive - Human Resources & Administration
Tuleila Heat Insulation LLC
Dubai
10.2018 - 10.2021
- Supported recruitment processes, including posting job openings and sourcing candidates
- Conducted employee onboarding and off-boarding processes and employee's visa services
- Maintained employee attendance and work schedules to support the finance department in processing
- Handled employee health insurance registrations, renewals, and cancellations
- Manage HR Director's calendar, including scheduling, prioritizing, and rescheduling meetings
- Manage general office email inboxes, forwarding and responding to correspondence as needed
- Prepared and maintained HR reports and letters such as headcount, expenses reports (hiring, insurance, full & final settlements), offer letters, employment contracts, promotion letters, disciplinary letters and other HR-related correspondence
- Arranged visas, hotel accommodations and air tickets for official meetings and conferences
- Plan and organize team meetings, including scheduling, booking venues, and arranging refreshments
- Managed inventory and supplies to ensure materials were available when needed
Human Resources Coordinator
Dole Sunshine
Sri Lanka
08.2016 - 10.2018
- Supported HR team by conducting new hire orientations or onboarding sessions for new employees
- Used HRIS software to update HR records, including employee personal details, leave records, and performance records
- Assisted the payroll department by providing accurate data on leaves of absence, sick days, and employee work schedules
- Coordinated and organized company events, such as award nights, team get-together events, and trainings, etc
- Reported on workplace health and safety compliance to superiors
- Assisted with customer requests and answered questions to improve satisfaction
- Arranged hotel accommodations and air travel for official meetings, conferences, and training sessions
- Prepared employment-related documentation, including offer letters, employment contracts, warning letters, promotion letters, salary increment letters, and other HR-related correspondence
Customer Service Coordinator
Nations Trust Bank
Sri Lanka
04.2015 - 05.2016
- Respond to customer inquiries related to banking products and services, such as account balances, loan applications, and credit card usage, ensuring accurate and timely information
- Address customer complaints and issues, providing appropriate solutions or escalating complex cases to the relevant department for resolution
- Assist customers in performing account-related tasks, such as updating personal information, processing account statements, and resolving transaction disputes
- Identify opportunities to cross-sell or up-sell banking products and services, such as savings accounts, loans, or investment options, based on customer needs
- Maintain accurate records of customer interactions, inquiries, and resolutions in the bank's CRM system
Education
Master of Business Administration - Development as a Strategic Manager, Finance for managers, Creative and Innovative management, Research Methods and Dissertation, Managing corporate responsibility in the wider business environment, Contemporary Human Resources
Wrexham University
UK12.2024
Level 7 Diploma in Business Strategy - Strategic Marketing, Strategic Direction, and Strategic Planning
Qualifi
UK12.2024
Certificate in Human Resource Management - Introduction to Personnel HR Management, Fundamentals of Job Analysis, Workforce Planning, Recruitment, Selection, Induction & Placement, Introduction to Reward Management, Health and Safety, Learning and Development Fundamentals
CIPM
SL03.2017
Diploma in Office Application - Concepts of Information Technology (IT), Using the Computer and Managing Files, Word Processing (MS-Word), Spreadsheets (MS-Excel), Database (MS-Access), Presentation (MS-Powerpoint)
IDM
SL08.2014
Skills
- End-to-end recruitment cycle
- Onboarding & off-boarding support
- Employee visa management
- Payroll and benefits coordination
- Data analysis using Power BI
- Employee engagement and relations
- Employee medical insurance management
- Knowledge of UAE labor laws and free zone compliance
- Training and development coordination
- Company license & AMC management
- GA vendor management
- Executive Level support
- Proficient in Microsoft tools
- Proficient in HRIS software
- Travel administration
- Database management
Certification
- Power BI Essential Training- NASBA
- Advanced SHRM Competencies and Knowledge– Board Infinity
- Foundation of SHRM Certified– Board Infinity
- SAP Success Factors Foundation -LinkedIn Learning
- Strategic Human Resources – SHRM (LinkedIn Learning)
- Generative AI in HR – HRCI (LinkedIn Learning)
- Mastering Project Management with Asana - LinkedIn Learning
Accomplishments
- Developed initiatives to enhance employee well-being, focusing on the mental and physical health of employees, which led to increased employee satisfaction and a reduction in absenteeism from 7% to 4%.
- Organized company cultural days to celebrate diversity, resulting in a more inclusive work environment and stronger employee connections.
- Implemented targeted employee engagement strategies and training programs, reducing the turnover rate from 16% to 7% by enhancing job satisfaction, skill development, and long-term commitment.
- Contributed to budgeting initiatives by identifying cost-saving opportunities in medical insurance, operational expenses, and office supplies, resulting in a 15% reduction in overall costs and improved financial efficiency.
- Worked as the Project Manager for ISO 9001:2015 implementation, achieving the certification.
Personal Information
- Available: Immediately available to work
- Nationality: Sri Lankan
- Marital Status: Single
- Visa Status: Visit Visa (Valid until 03/19/25)
References
References available upon request.
Timeline
Executive Assistant
Sentinel Capital Limited
12.2021 - 12.2024
EXECUTIVE - HUMAN RESOURCES & ADMINISTRATION
mBELLAb Group of Companies
11.2021 - 12.2024
Executive - Human Resources & Administration
Tuleila Heat Insulation LLC
10.2018 - 10.2021
Human Resources Coordinator
Dole Sunshine
08.2016 - 10.2018
Customer Service Coordinator
Nations Trust Bank
04.2015 - 05.2016
Master of Business Administration - Development as a Strategic Manager, Finance for managers, Creative and Innovative management, Research Methods and Dissertation, Managing corporate responsibility in the wider business environment, Contemporary Human Resources
Wrexham University
Level 7 Diploma in Business Strategy - Strategic Marketing, Strategic Direction, and Strategic Planning
Qualifi
Certificate in Human Resource Management - Introduction to Personnel HR Management, Fundamentals of Job Analysis, Workforce Planning, Recruitment, Selection, Induction & Placement, Introduction to Reward Management, Health and Safety, Learning and Development Fundamentals
CIPM
Diploma in Office Application - Concepts of Information Technology (IT), Using the Computer and Managing Files, Word Processing (MS-Word), Spreadsheets (MS-Excel), Database (MS-Access), Presentation (MS-Powerpoint)
IDM
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