Lorena Valdez
Sharjah
Summary
To work in an establishment where the skill I have acquired will be maximally utilized as well as facing new challenges in my career development. Focused Waitress with outstanding history of handling busy restaurants with excellent service. Committed to best-in-class dining experiences and maintaining accuracy, efficiency and professionalism in high-traffic times. Offering 10-year background providing high-quality service to customers.
Overview
1
1
year of professional experience
Work History
Waitress
Penongs Seafood and Grill
Kadipawan City North Cotabato Philippines
01.2014 - 03.2015
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Participated in team meetings to discuss new menu items or changes in policy.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Reconciled cash drawers at the end of shifts to verify sales totals.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Assisted in seating guests at tables or booths.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Room Attendant
catabato Philippines
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Swept hallways, lobbies, stairwells, elevators, restaurants, lounges and other public areas as needed.
- Reported damage or theft of hotel property to management.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Stocked linen closets with fresh supplies of sheets, towels and other linens as required.
- Prepared checklists for daily assignments ensuring that all tasks have been completed correctly.
- Cleaned and returned vacant rooms to occupant-ready status.
Cleaner
Khaitan AlAsimah Kuwait
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Performed daily dusting, leather and wood surface polishing and wall washing.
- Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks, and tidying storage shelves.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
Sales Promoter
Sharjah Expo
- Allowed leads and prospects opportunity to try products before purchase by making samples available.
- Presented professional appearance to produce tangible, positive impact.
- Set up booths in public places, staffing displays in malls and outdoor locations and engaging passers-by to solicit new business.
- Assisted with developing advertising campaigns for new products launches.
Education
High School Diploma -
KCNH School
PhillipinesSkills
- Basic computer Knowledge
- 2 Wheeler Driving License Holder
- Friendly, Creative & Outgoing Personality
- Strong Interpersonal and communication skills
- Profound believer of doing things committedAlways on the honest to learn new things
- Dedicated team worker
- Order Accuracy
- Guest Relations Management
- Customer Service
- Menu Recommendations
- Safe Food Handling
- Sales Techniques
Educational Details
SLC Passed
Personal Information
- Passport Number: 11520414
- Passport Expiry Date: 10/07/2029
- Title: Waitress
- Date of Birth: 04/06/1984
- Gender: Female
- Nationality: Filipino
- Marital Status: Single
- Religion: Chritian
- Visa Status: Visit visa
Languages
English, Tagalog
Disclaimer
I hereby declare that the particulars of information and facts stated herein above are true, correct and complete to the best of my knowledge.
Timeline
Waitress
Penongs Seafood and Grill
01.2014 - 03.2015
Room Attendant
Cleaner
Sales Promoter
High School Diploma -
KCNH School
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