LORRAINE MAE TABUSO
Dubai,
Summary
Qualified, Experienced, Detail-Oriented Administrative Assistant and Customer Service Associate for almost 7 years of expertise with strong background in client relations and administrative support. Successfully managed client portfolios,resolved inquiries to enhance customer satisfaction,demonstrated ability in multitasking and effective communication, ensuring seamless client interactions. Seeking to leverage expertise to drive brand growth at a dynamic company.
Overview
7
7
years of professional experience
Work History
Cash Office Clerk/Client Service Associate
Orient Exchange Co. LLC
09.2023 - Current
- Processed cash transactions accurately, maintaining a balanced cash drawer daily.
- Assisted in reconciling daily financial reports, ensuring consistency and accuracy.
- Handled customer inquiries regarding payment methods and account statuses efficiently.
- Monitored cash office security protocols, safeguarding company assets during shifts.
- Conducted regular audits of cash registers, identifying discrepancies and resolving issues promptly.
- Trained new staff on cash management best practices and operational procedures effectively.
- Exhibited strong attention to detail while balancing multiple tasks simultaneously within a fast-paced work environment successfully.
Client Service Associate/Bank Teller/General Service Representative
BDO Unibank Inc.
09.2018 - 06.2023
- I am responsible for providing accurate, efficient and timely processing of over-the-counter transactions pertaining to deposits, withdrawals, payments, foreign currencies and other miscellaneous transactions.
- Managed client inquiries and resolved issues efficiently through effective communication strategies.
- Supported relationship management efforts by coordinating follow-ups and maintaining detailed client records.
- Assisted in processing account openings, ensuring compliance with regulatory requirements and internal policies.
- Facilitated document preparation for various banking transactions, enhancing workflow efficiency within the team.
- Executed daily administrative tasks, contributing to smooth operations and improved service delivery timelines.
Education
Bachelor Of Science - In Business Ad Major in Operations Management
Far Eastern University (FEU Roosevelt)
Marikina,Philippines03.2018
Skills
- Client relationship management
- Microsoft, Word, Excel, Outlook, and Data entry proficiency
- Excellent Written and Verbal communication
- Accuracy and attention to detail
- Team-oriented conflict management
- Professionalism and etiquette
- Compliance awareness
- Multitasking Abilities
- Time Management
Timeline
Cash Office Clerk/Client Service Associate
Orient Exchange Co. LLC
09.2023 - Current
Client Service Associate/Bank Teller/General Service Representative
BDO Unibank Inc.
09.2018 - 06.2023
Bachelor Of Science - In Business Ad Major in Operations Management
Far Eastern University (FEU Roosevelt)
Similar Profiles
Gauthami RajendraGauthami Rajendra
AVP of Compliance - Principal Officer at Orient Exchange & Financial Services (P) LtdAVP of Compliance - Principal Officer at Orient Exchange & Financial Services (P) Ltd
SUSAN P KURUVILASUSAN P KURUVILA
CSR AND CASHIER at ORIENT EXCHANGECSR AND CASHIER at ORIENT EXCHANGE
Sarfraz GillSarfraz Gill
Chief Compliance Officer at Orient Exchange Co. (L.L.C.)Chief Compliance Officer at Orient Exchange Co. (L.L.C.)
Mackenzie BentleyMackenzie Bentley
Cash Office Clerk /Guest Service Team Leader at Lowe's FoodsCash Office Clerk /Guest Service Team Leader at Lowe's Foods
Meghan BuchowskiMeghan Buchowski
Cashier, Customer Service and Cash Office Clerk at Real Canadian SuperstoreCashier, Customer Service and Cash Office Clerk at Real Canadian Superstore