Louay Al Khoury

• Skillfully orchestrated and directed operational strategies, flexibly adapting to meet short-term and long-term objectives.
• Exceeded annual target within just 6 months of assuming leadership, showcasing exceptional performance.
• Achieved an impressive occupancy rate exceeding 97% in the initial half-year, reflecting effective management.
• Demonstrated strong financial acumen by significantly reducing expenses by over 50%.
• Displayed insightful decision-making by recruiting and integrating top-tier personnel, driving overall team enhancement.
• Cultivated valuable partnerships with vendors and service providers, optimizing work quality and reducing expenditures.
• Ensured seamless office workflow and managerial procedures, sustaining peak operational efficiency.
• Pioneered the application of inventive methodologies, protocols, and frameworks to expedite processes, underlining dedication to continuous advancement.
• Collaborated extensively with organizational leaders and board members, instrumental in shaping high-level operational strategies

• Leasing & Property GM, reporting to GM & Chairman.
• Develop strategic leasing policies, KPIs, revenue targets.
• Establish operational guidelines for staff, data management, contracts, tenant processes.
• Conduct weekly Business Development meetings to enhance team performance.
• Manage maintenance, customer service improvements, ticket reporting.
• Address staff and resident issues, review rental applications, assess credit history.
• Conduct market research, set marketing goals, handle follow-ups.
• Hold regular client meetings for renter satisfaction.
• Coordinate common space maintenance, enhance building appeal.
• Create and execute building upkeep procedures.
• Manage leasing operations, deal closures, stay updated on market trends and laws.
• Maintain relationships with industry professionals, clients, government agencies.

• Head of Leasing & Property Manager with group.
• Construct profitable tenant mix, conduct leasing studies, create successful plans for various properties.
• Develop strategies using market competition info for proactive planning.
• Control contract signing process, ensure accurate tenant documentation.
• Manage Annual Maintenance Contracts, negotiate budget adherence.
• Negotiate, mediate, conclude leasing agreements for new/current tenants.
• Supervise high leasing occupancy for assets over 1 billion DHS.
• Oversee property inspection, maintenance schedules, maintenance crew.
• Maintain strong tenant relationships, achieve high closing rate.
• Achievements:
• Letter of Appreciation for hitting targets within 6 months.
• Achieved annual leasing and sales targets, leased Liberty Automobile's commercial spaces across multiple locations.
• Maintained 93% apartment occupancy during COVID-19 pandemic.

• Manager at Al Habtoor Group, reporting to GM & Vice Chairman.
• Applied marketing strategies to lease to notable clients like Embassies, Telegram, hospitals.
• Strengthened ties with brokerage firms, increased lease and sales revenues.
• Managed 2196+ property sales, leases in Dubai.
• Led launch of Habtoor City, a major Dubai real estate project.
• Successfully managed takeover of new projects, ensured on-time handover.
• Supported clients during 12-month defect liability term.
• Optimized team productivity through role assignments.
• Managed 45-member maintenance crew, maintained property standards.
• Negotiated leases, managed legal paperwork.
• Oversaw First Occupancy License and resolved issues effectively.
• Achievements:
• Achieved high ROI through cost analysis, market trend analysis.
• Developed successful marketing strategies for key projects, achieving 95% occupancy and higher rental income.
• Maintained 95% occupancy year-round.
• Contributed to 50% reduction in maintenance expenses.

I managed the company's property profile in the United Arab Emirates in my capacity as the Sales Manager at Sarmad Real Estate in Dubai, United Arab Emirates. I also conducted significant market research and developed a thorough understanding of the market's value in terms of rentals, leasing revenues, marketing expenses, the potential for sales income, and development. In addition, I received recognition for overseeing a portfolio of over 20 clients with a combined net value of 1 billion DHS.