Loujaien Aldounia
Tourism Managment
Dubai
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
2
2
Languages
Work History
Secretary
Golden Group Company
01.2008 - 01.2012
- Supported human resources initiatives by assisting with recruitment, onboarding, and employee evaluations.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Implemented new office procedures to improve workflow efficiency while reducing administrative errors.
Consultant
Amana-Care Company
01.2012 - 01.2015
- Delivered high-quality presentations to stakeholders, effectively communicating project objectives and results.
- Advised clients on change management strategies to ensure smooth transitions during periods of organizational transformation.
- Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
Branch Manager
Al-Ankabout Exchange
01.2015 - 01.2020
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Tourism Office Managment
Nour Tartous Company
01.2020 - 01.2023
- Handled emergencies or crises professionally while ensuring the safety of all parties involved during incidents occurring at tourist locations.
- Established relationships with international travel agencies to promote regional tourism offerings abroad successfully.
Real Estate Agent
Sungate Real Estate Company
01.2023 - Current
- Consistently stayed up-to-date on industry trends and best practices, attending professional development courses and seminars to better serve clients.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
Education
Technical Diploma - Tourism Sciense
Tartous University
Tartous 04.2001 -
Skills
Customer Service
Work Under Pressure
Communication Skills
Team work
Communication
Microsoft Office
Timeline
Real Estate Agent
Sungate Real Estate Company
01.2023 - Current
Tourism Office Managment
Nour Tartous Company
01.2020 - 01.2023
Branch Manager
Al-Ankabout Exchange
01.2015 - 01.2020
Consultant
Amana-Care Company
01.2012 - 01.2015
Secretary
Golden Group Company
01.2008 - 01.2012
Technical Diploma - Tourism Sciense
Tartous University
04.2001 -