Summary
Overview
Work History
Education
Skills
Timeline
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Lovely Lyn Malig

Lovely Lyn Malig

Dubai,UAE

Summary

Barista knowledgeable in all aspects of coffee shop operations including impeccable customer service, staff management, supply ordering and creating a warm, welcoming environment.

Overview

8
8
years of professional experience

Work History

waitress/barista

Trouvaille Restaurant Al jaddaf Dubai
Dubai, UAE
01.2022 - Current
  • Fulfilled personalised orders with speciality milk options, meeting strict dietary requirements.
  • Trained new and junior staff members on coffee-making techniques, including grinding, steaming and latte art.
  • Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service.
  • Built and nurtured customer loyalty by remembering personal preferences.
  • Produced high-volume coffee orders quickly and accurately, meeting customer demand.
  • Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.
  • Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
  • Maintained and operated espresso machines, blenders and commercial coffee brewers.
  • Used excellent memorisation skills to maintain extensive drinks menu, ingredients and recipe knowledge.
  • Welcomed guests with friendly conversation and fun atmosphere.

F&B Waitrress / Hostess

Atlantis kaleidoscope & saffron hotel restaurant
Dubai, UAE
05.2021 - 12.2021
  • Resolved complaints, cancellations and refunds with mutually beneficial solutions.
  • Greeted and escorted guests to tables.
  • Delivered checks, collected cash or credit card payments and provided receipt to customers.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.

Waitress

Anbar restaurant and café ,Dubai ,UAE
Dubai
12.2020 - 04.2021
  • Delivered checks, collected cash or credit card payments and provided receipt to customers.
  • Greeted and escorted guests to tables.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.

Sales Associate

Charles and keith , Apparel Group- Dubai, UAE
Dubai, UAE
11.2017 - 11.2020
  • Totalled up revenue from different sources to create full picture of income.
  • Calculated bills owed by customers, prepared invoices and distributed statements.
  • Calculated expenditures in comparison to budget targets and reported on overages.
  • Recorded sales transactions, outgoing payments, and receipts to support financial governance.
  • Supported analysis of balance sheets and income statements.
  • Compiled records for audits to facilitate smooth and complete reviews.
  • Used correct classifications and coding for accounting transactions.

Sales Associate

phonewear Apparel
Ras al-Khaimah, UAE
11.2015 - 11.2017
  • Totalled up revenue from different sources to create full picture of income.
  • Calculated bills owed by customers, prepared invoices and distributed statements.
  • Calculated expenditures in comparison to budget targets and reported on overages.
  • Recorded sales transactions, outgoing payments, and receipts to support financial governance.
  • Compiled records for audits to facilitate smooth and complete reviews.
  • Supported analysis of balance sheets and income statements.
  • Used correct classifications and coding for accounting transactions.
  • Met departmental training requirements to consistently improve standard of work.

Education

Secretarial Undergraduate -

Pateros National high school, Metro Manila
Manila
/1992 - /1999

Skills

  • Beverage preparation
  • Food preparation and safety
  • Dietary requirement awareness
  • New staff training
  • Espresso machine operation
  • POS systems
  • Safe food handling practices
  • Teamwork and collaboration

Timeline

waitress/barista

Trouvaille Restaurant Al jaddaf Dubai
01.2022 - Current

F&B Waitrress / Hostess

Atlantis kaleidoscope & saffron hotel restaurant
05.2021 - 12.2021

Waitress

Anbar restaurant and café ,Dubai ,UAE
12.2020 - 04.2021

Sales Associate

Charles and keith , Apparel Group- Dubai, UAE
11.2017 - 11.2020

Sales Associate

phonewear Apparel
11.2015 - 11.2017

Secretarial Undergraduate -

Pateros National high school, Metro Manila
/1992 - /1999

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Lovely Lyn Malig