Lovemore James
Abu Dhabi,United Arab Emirates
Summary
Highly skilled professional with extensive bar administrative skills and computer knowledge. Demonstrates strong attention to detail in computer operations and packages, maintaining focus over long periods. Excellent verbal and written communication abilities, critical thinking, and adaptability are complemented by great organisational skills and punctuality. Known for reliability, responsibility, and self-motivation, with a proven track record as an excellent team player. Capable of handling complaints professionally while ensuring fast and efficient service. Committed to following standard operating procedures with a solid understanding of food safety and hygiene. Career goals include leveraging these competencies to enhance operational efficiency in dynamic environments.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Waiter
Servequest Albaik restaurant United Arab Emirates
Abu Dhabi, United Arab Emirates
01.2023 - 12.2025
- Greet customer warmly and escort them to their tables.
- Take accurate food and beverage orders and enter them into POS system.
- Monitor food quality and presentation before serving.
- Built strong rapport with customers to ensure satisfaction and create welcoming ambience.
- Made menu recommendations based on customer tastes and preferences.
- Performed opening and closing duties including preparing indoor/outdoor dining areas.
- Received dry store, frozen and chiller products; checked expiry dates before receiving.
- Prepared sandwiches such as Double Burger, Single Burger, Big Baik and Egg Sandwich.
- Maintained excellent teamwork to achieve highest customer service standards.
- Ensured hygiene and safety compliance according to city and restaurant regulations.
- Assisted in crowd management during peak hours to maintain smooth service flow.
- Helped train new staff on service procedures and hygiene standards.
Food runner
MC Caffety's Irish Pub Wafi
02.2022 - 12.2022
- Delivered food from kitchen and presented dishes to guests.
- Ensure food is served promptly, hot and in good condition.
- Lifted heavy trays and worked outdoors for long periods when required.
- Support waiters by running food, refilling items and clearing plates.
- Maintained food safety and hygiene in fast-paced environment.
- Maintain clean stations, trays and pass counter.
- Set up service before opening.
- Cleaned and maintained coffee machines and equipment.
- Stayed calm, professional, and polite during high-volume service times.
- Cleared and reset tables quickly during rush hours.
- Assisted service staff by coordinating with kitchen for order accuracy.
- Work cooperatively with chefs and waiters.
Education
High school Certificate -
Herentals Group of Schools
Harare 01.2013 - 01.2016
Skills
- Bar administrative skills and computer knowledge
- Strong attention to detail – computer operations and packages
- Strong ability to maintain good concentration and focus through long periods of time
- Good verbal and written communication; critical thinker, flexible and adaptive
- Great organization skills and very punctual with excellent time-management skills
- Detail-oriented skills, reliable and responsible; self-motivated and excellent team player
- Flexibility under pressure
- Following standard operating procedure
- Knowledge of food safety and hygiene
- Handling complaints professionally
- Fast and efficient service
- Patience and empathy
Languages
English and shona
Certification
-Tourism and Hospitality Management certificate.
-Guide to effective cash handling techniques certificate.
-Food and restaurant service certificate.
-Management skills for business professionals certificate.
-diploma in cyber security.
Timeline
Waiter
Servequest Albaik restaurant United Arab Emirates
01.2023 - 12.2025
Food runner
MC Caffety's Irish Pub Wafi
02.2022 - 12.2022
High school Certificate -
Herentals Group of Schools
01.2013 - 01.2016