LUAI TERKAWI

• Reporting into senior leadership, leading procurement transformation for one of largest fleet operations in UAE.

Key Impact:

• Established centralized procurement function, improving cost control and governance
• Designed and implemented end-to-end procurement lifecycle (Plan → Source → Procure → Inventory → Issue)
• Introduced digital sourcing & BPA framework, reducing procurement cycle time
• Built specialized sourcing team and operational SOPs from ground up
• Implemented structured demand planning and budget alignment with finance
• Strengthened supplier landscape via strategic partnerships and long-term agreements

Signature Achievements:

• Centralized purchasing across operations → significant cost savings + efficiency gains
• Introduced fleet segmentation (OEM vs aftermarket) → optimized cost-quality balance
• Automated procurement workflows → improved speed, transparency & accuracy
• Elevated supplier performance and internal coordination
• Collaborated cross-functionally with sales teams, aligning purchasing activities with demand forecasts.

• Led multi-branch parts operations with full responsibility over inventory, sales performance, procurement, and aftersales support.

Key Impact:

• Managed and optimized end-to-end spare parts operations across multiple regions
• Drove parts revenue via availability, assortment optimization, and demand alignment
• Reduced obsolete stock and improved inventory turnover significantly
• Strengthened supplier relationships and negotiated favorable commercial terms
• Enabled data-driven decision-making using analytics tools
• Aligned parts operations with service and sales strategy to boost aftersales performance

Signature Achievements:

• Increased parts sales and aftersales profitability across regions
• Reduced lost sales and service delays, improving customer retention
• Improved forecasting accuracy via cross-functional coordination
• Delivered continuous cost savings without compromising service level
• Strengthened multi-branch operational consistency and performance

• Led multi-branch parts operations with full responsibility over inventory, sales performance, procurement, and aftersales support.

Key Impact:

• Maintained optimal inventory health with high turnover across multiple regions.
• Improved forecasting accuracy through collaborative planning with sales teams.
• Increased profitability by eliminating waste, enhancing procurement efficiency, and improving supplier terms.
• Elevated overall service quality and customer experience across multiple branches.
• Contributed to increased spare parts sales revenue through improved availability and optimized assortment.
• Reduced lost sales and service delays, leading to higher customer retention and repeat business.
• Strengthened parts sales performance across regions by proactively managing stock based on sales velocity.
• Supported sustained after-sales revenue growth through close coordination with sales and service teams.

Key Contributions:

• Managed full parts operation including procurement, sales, and inventory
• Developed supplier base and improved sourcing strategies
• Enhanced team performance and customer service standards
• Supported revenue growth through strong customer relationships