Dynamic Relationship Manager holding 10+ years of experience in key account management. Builds customer retention and contract renewals with comprehensive engagement strategy. Plans and budgets to hit revenue targets through large client portfolio.
- Acquire and manage key relationships with automotive industry stakeholders.
- Identify key automobile dealers across UAE via a strong network.
- Conducted face-to-face meetings with SME clients, managing portfolio with $ 200K turnover.
- Coordinate with our operational team to make sure all dealers' stock is accurate and up to date.
- Handle and communicate with all the export inbound leads in order to maximize the number of conversions by helping them to purchase the car(s) they are looking for in the UAE.
- Initiate and develop a strong relationship with assigned verified leads.
- Determine customers' needs, and prepare proposals to sell services that address these needs.
- Identify up-sell and cross-sell opportunities by building long-term relationships and providing quality customer service.
- Effectively manage business in assigned database through a transactional and solution-oriented selling approach.
- Give online demonstrations to clients on YallaMotor.com in order to handle objections and convince customers to buy.
- Suggest new products and survey the market for new opportunities.
- Suggest improvements to YM current used car dealer solutions by assessing and comparing competitors products that are used by the dealers.