LUBINA ANAND
DUBAI,+971
Overview
6
6
years of professional experience
Work history
Key account manager
BARACUDA NETWORKS
DUBAI, UNITED ARAB EMIRATES
03.2024 - Current
- Managed multiple accounts with high-quality client care through tactical planning and campaign delivery.
- Coordinated client and stakeholder communications to achieve mutually beneficial outcomes.
- Negotiated buying conditions and sales contracts to secure lucrative deals.
- Led client negotiations and supply contracts to achieve cost-effective outcomes.
- New acquisitions through market references and contacts.
- Responsible for business development and Relationship Management and identify business opportunities from existing customers
ACCOUNT MANAGER - SYMANTEC & VERITAS
INGRAM MICRO
DUBAI, united arab emirates
03.2022 - 02.2023
- Increased client satisfaction, implementing strategic account plans to foster growth.
- Enhanced new business acquisition through strategic networking and lead generation.
- Produced sales and performance reports and delivered to senior management and stakeholders.
- Delivered high level of service to clients to maintain and extend relationships for future business opportunities.
- To develop, execute & maintain good relationship with vendors & system integrators in GCC region.
- Build business plan to drive sales pipeline & revenue.
- Handling Enterprise and SMB business of Bharain, Qatar, Kuwait & UAE.
- To carry anf secure Quater & Annual & Gross profit Target.
- Follow technically and commercially on the open opportunities till closure.
- To manage Sales cycle including working end to end from opportunity identification to negotiaition and closure.
- Identifying new commercial opportunities from the partners through marketing and other strategies.
- Sales hunter and business development mentality with good business acumen.
- Accountable for channel enablement of partners by arranging webnairs and engagement sessions.
- Approving markup on the quotations sent to the partners for the requirenement.
RENEWAL MANAGER
Cubit Technoloqies
DUBAI, UNITES ARAB EMIRATES
07.2020 - 02.2022
- Supported team's transition to more flexible working environment for better employee satisfaction.
- Drafted procedural statements and guidelines for company-wide use.
- Helped to reduce staff turnover rates by driving improvements in team culture, transparency and cohesion.
- Introduced new opportunities for team building and communication, resulting in better team performance.
- Responsible for profitability on each deal/quotation shared to the customer.
- Negotiating with vendors for the final price to Maximize the company gross margin.
- Following up on the quotes shared to the customer by Business Development Managers.
- Working on projects along with Project Manager on resource allocation and completion of projects on time. 01/2018 to 06/2020
Key account manager
ETISALAT e&
DUBAI, UNITED ARAB EMIRATES
12.2017 - 07.2020
- Worked directly with B2B customer to achieve sales target and customer satisfaction.
- Responsible for annual business agreements ,profitability, conduct high level engagement with various customer and secure the objective of the company.
- To nurture and develop a relationship with the client & maintaining a strong customer relationship.
- Drive new acquisition from the prospective potential dients by selling telecom and digital products.
- Keep record of customer interactions ,process customer accounts ,and file documents.
- Handle complaints provide appropriate solution and altemative within the time limits and follows - up to ensure resolution . Achieving monthly assigned sales target..
- Upgrading the customer to digital platform to enhance their business digitally
- To ensure customer retention through regular visits and calls
- Proactively approaching existing customers for renewal of contracts at least 30 days prior.
- Digital Marketing: Cloud, Data Centre, 0365, Online marketing, CCTV,
- VTS and Bulk SMS,M2M & Security solution Mobility/Device & data sales
Education
High School Diploma -
SACRED HEART CONVIENT SCHOOL
LUDHIANABachelor of Commerce -
PUNJAB UNIVERSITY
CHANDIGARHSkills
- Relationship management
- Contractor management
- Account management
- Promotional activity analysis
- Resource allocation
- Upselling and cross-selling techniques
- B2C account management
Languages
English
Intermediate
Hindi
Fluent
Timeline
Key account manager
BARACUDA NETWORKS
03.2024 - Current
ACCOUNT MANAGER - SYMANTEC & VERITAS
INGRAM MICRO
03.2022 - 02.2023
RENEWAL MANAGER
Cubit Technoloqies
07.2020 - 02.2022
Key account manager
ETISALAT e&
12.2017 - 07.2020
High School Diploma -
SACRED HEART CONVIENT SCHOOL
Bachelor of Commerce -
PUNJAB UNIVERSITY