LUBNA MOHAMMED

Work History

Wise Indian Academy Pvt. School

Ajman , United Arab Emirates

2023.02 - Current

Helped students to achieve target grades through continuous curricular support and motivation.
Managed challenging behaviour effectively, reducing classroom incidents to maintain positive learning environments.
Promoted healthy self-talk and brain-yoga techniques to significantly reduce stress levels among students.
Delivered learning support on remote basis through Zoom and Google Classroom.
Facilitated extra-curricular workshops and activities alongside main teacher.
Worked with teachers to uphold behaviour management policies.
Increased meaningful class participation by proactively motivating students.
Participated in meetings, conferences and workshops to establish rapport with teachers and staff.
Reported on students' progress, achievements and behaviour.
Fostered trusted rapport with students when working 1:1 and in small groups.
Built confidence levels among students through empowerment practices.
Safeguarded children's welfare at all times.
Extended assistance to students learning English as second language.
Supported students with various learning difficulties to understand key concepts in core subjects.
Set and communicated practical learning and development goals by developing individual education plans

NEW DELHI PRIVATE SCHOOL LLC

SHARJAH , United Arab Emirates

2022.11 - 2023.03

MANIPAL UNIVERSITY

MANIPAL , INDIA

2011.11 - 2012.12

Lectured classes using exceptional communication techniques to enhance engagement.
Designed exams, assessments and course content, including lecture material and writing assignments.
Monitored students' progress against educational targets, implementing positive interventions.
Encouraged students to develop skills in reflection, critical thinking and analysis.
Drafted and edited research proposals, papers and publications.
Collaborated with lecturers to enhanced teaching procedures.
Analysed programme trends to identify areas of improvement and recommended corrective actions.

IDBI Pvt. Ltd. Bank

Mangalore, Karnataka , India

2010.06 - 2011.10

Developed proposals to support business development processes, securing contract wins per year.
Demonstrated strong interest in financial planning, current affairs and financial markets.
Prepared and reviewed financial models using financial databases.
Acted as first point of contact for clients to deliver outstanding customer experience.
Recommended solutions to help clients maximise compliance with financial services regulations.

Specsavers Vision Plus Ltd, London, UK

LONDON , UNITED KINGDOM

2006.08 - 2009.11

Used consultative sales approach to gain customer trust, increasing referral rates by [Number]%.
Ensured continuity of service, tracking and analysing customer feedback through [Software].
Optimised sales territory strategy, boosting sales in [Location] market by [Number]%.
Led, trained and mentored [Number] Junior Sales Representatives to exceed sales quota by up to [Number]%.
Facilitated timely lead follow-up by documenting customer interactions in Salesforce.
Guaranteed customer satisfaction by maintaining up-to-date knowledge of current sales promotions, payment and return policies.
Empathised with customers and translated technical concepts to promote understanding.
Nurtured leads through sales pipeline within target timeframes.