Lucas Thompson
Executive Assistant/Office Manager
Dubai
Summary
Detail-oriented administrative professional with over 4 years of experience in office management, executive support, and team coordination. Proven ability to optimize workflows, manage calendars, and ensure operational efficiency. Proficient in Microsoft Office Suite and adept at maintaining organized and productive environments. Trusted with handling confidential information with integrity and providing exceptional support to executives and teams. Passionate about leveraging technology and administrative expertise to contribute to dynamic organizations.
Overview
2025
2025
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Client Advisor
Louis Vuitton LVMH
Dubai
4 2023 - 11.2024
- Supported daily operations and client management ensuring smooth interactions and exceptional customer service
- Utilized Microsoft Office Suite to document client interactions prepare reports and manage schedules
Beauty Advisor
Tresor Rare
08.2022 - 03.2023
- Provided personalized consultations managing client interactions and schedules to meet high standards of service
Patient Care Team Manager
Holy Cross Health Hospital
03.2020 - 08.2022
- Directed administrative operations for a 15 member patient care team ensuring seamless daily workflows
- Managed schedules coordinated meetings and delegated tasks to optimize team productivity
- Maintained comprehensive patient and team records ensuring accuracy and adherence to confidentiality standards
- Prepared detailed reports and presentations for leadership using Microsoft Excel and PowerPoint
- Spearheaded onboarding and training initiatives standardizing procedures for new hires
- Identified and implemented process improvements reducing inefficiencies by 15 percent
- Improved patient satisfaction scores by introducing streamlined communication protocols
- Recognized by leadership for exceptional organizational and management skills
Patient Care Coordinator
Holy Cross Health Hospital
10.2018 - 03.2020
- Provided comprehensive administrative support to healthcare teams managing patient care schedules and appointments
- Acted as a liaison between patients families and healthcare providers to ensure clear communication and service delivery
- Maintained meticulous patient records and handled documentation with accuracy and confidentiality
- Facilitated team meetings and prepared actionable agendas and follow up reports
- Collaborated with cross functional teams to improve workflow efficiency and patient experience
- Enhanced operational efficiency by optimizing patient scheduling systems
- Earned commendations for maintaining high organizational standards under pressure
Freelance Graphic Designer
Packing Service Inc
06.2015 - 08.2018
- Oversaw administrative tasks related to client projects including financial tracking and scheduling
Education
GED -
Lincoln County Campus
Libby, Montana, USA 04.2001 -
Skills
Calendar and Travel Management
Certification
Certified in Practical GitHub Actions, Coursera
Timeline
Certified in Practical GitHub Actions, Coursera
11-2024
Certified Digital Marketing Foundations, LinkedIn Learning
11-2024
Beauty Advisor
Tresor Rare
08.2022 - 03.2023
Patient Care Team Manager
Holy Cross Health Hospital
03.2020 - 08.2022
Patient Care Coordinator
Holy Cross Health Hospital
10.2018 - 03.2020
Freelance Graphic Designer
Packing Service Inc
06.2015 - 08.2018
GED -
Lincoln County Campus
04.2001 -
Client Advisor
Louis Vuitton LVMH
4 2023 - 11.2024
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