Lucille Mijeno
Dubai,UAE
Summary
Highly organized professional with expertise in time management, customer service, and project coordination. Demonstrated ability to efficiently manage multiple tasks and deliver exceptional service. Adept at coordinating projects to ensure timely completion and client satisfaction. Seeking opportunities to leverage skills in a dynamic environment.
Overview
8
8
years of professional experience
19
19
years of post-secondary education
Work history
Project Coordinator
Bait Al Nokhada Tents & Fabric Shade
Dubai, UAE
07.2024 - Current
- Coordinated project tasks, ensuring timely completion.
- Managed communication amongst project team members to foster collaboration.
- Established effective working relationships with stakeholders for smooth project progression.
- Delivered comprehensive project reports by meticulous documentation of every phase.
- Maintained an organised filing system for all project documents, enhancing accessibility.
- Provided essential administrative support during peak periods, facilitating smoother operation.
Sales Coordinator
Capitol Hotel Dubai
Dubai, UAE
11.2023 - 06.2024
- Preparing Contracts and agreements for Travel Agencies, Online Travel Agencies, Corporatee, and Conference Room
- Monitoring rates online-managing the sales database and customer information attending meetings for new business making daily report sales call
- Enhanced customer satisfaction by managing sales enquiries effectively.
- Developed strong client relationships through frequent follow-ups for improved business prospects.
Receptionist
Capitol Hotel Dubai
Dubai
01.2023 - 11.2023
- Assisting guests with check-in and check out of the Hotel Answering incoming calls from guests Check the booking reservation in the system Coordinate with different department Responding to requests from guests and information Solve the complaint from a guest Provide excellent customer service
Receptionist
JET Hotel Philippines
05.2022 - 12.2022
- Answering incoming calls from guests Handling guest reservatios, coordinating with other department Assisting guests with check-in and check out of the Hotel
Customer Service Representative
Inspirio Relia Inc. Philippines
10.2020 - 05.2022
- Help customers with complaints and questions Taking order Process refurn/wrong delivered Helping the customers understand the product
Accommodation Supervisor
Alburj Hospitality and Cleaning Company
Doha
11.2016 - 04.2018
- Monitoring job performance related to cleanliness Collecting payments and maintaining records of budgets Preparing reports for a schedule of staff's duty_Completing accommodation worksheets before the staff start their shift
Education
Bachelor of Science Business-Administration major in Accounting Management -
University of Batangas
03.2011 - 05.2020
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Canossa Academy
01.2006 - 01.2010
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Fernando Air Base Elementary School
01.2000 - 01.2006
Skills
- Time management
- Customer service
- Project coordination
Languages
English
Custom
- Sales Coordinator
- MS Office (Word, Powerpoint, Excel)
- Receptionist/Telephone Operator
- Tagalog
Timeline
Project Coordinator
Bait Al Nokhada Tents & Fabric Shade
07.2024 - Current
Sales Coordinator
Capitol Hotel Dubai
11.2023 - 06.2024
Receptionist
Capitol Hotel Dubai
01.2023 - 11.2023
Receptionist
JET Hotel Philippines
05.2022 - 12.2022
Customer Service Representative
Inspirio Relia Inc. Philippines
10.2020 - 05.2022
Accommodation Supervisor
Alburj Hospitality and Cleaning Company
11.2016 - 04.2018
Bachelor of Science Business-Administration major in Accounting Management -
University of Batangas
03.2011 - 05.2020
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Canossa Academy
01.2006 - 01.2010
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Fernando Air Base Elementary School
01.2000 - 01.2006
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