Lucille Mijeno
Dubai,UAE
Summary
Highly organized professional with expertise in time management, customer service, and project coordination. Demonstrated ability to efficiently manage multiple tasks and deliver exceptional service. Adept at coordinating projects to ensure timely completion and client satisfaction. Seeking opportunities to leverage skills in a dynamic environment.
Overview
8
8
years of professional experience
19
19
years of post-secondary education
Work history
Project Coordinator
Bait Al Nokhada Tents & Fabric Shade
Dubai, UAE
2024.07 - Current
- Coordinated project tasks, ensuring timely completion.
- Managed communication amongst project team members to foster collaboration.
- Established effective working relationships with stakeholders for smooth project progression.
- Delivered comprehensive project reports by meticulous documentation of every phase.
- Maintained an organised filing system for all project documents, enhancing accessibility.
- Provided essential administrative support during peak periods, facilitating smoother operation.
Sales Coordinator
Capitol Hotel Dubai
Dubai, UAE
2023.11 - 2024.06
- Preparing Contracts and agreements for Travel Agencies, Online Travel Agencies, Corporatee, and Conference Room
- Monitoring rates online-managing the sales database and customer information attending meetings for new business making daily report sales call
- Enhanced customer satisfaction by managing sales enquiries effectively.
- Developed strong client relationships through frequent follow-ups for improved business prospects.
Receptionist
Capitol Hotel Dubai
Dubai
2023.01 - 2023.11
- Assisting guests with check-in and check out of the Hotel Answering incoming calls from guests Check the booking reservation in the system Coordinate with different department Responding to requests from guests and information Solve the complaint from a guest Provide excellent customer service
Receptionist
JET Hotel Philippines
2022.05 - 2022.12
- Answering incoming calls from guests Handling guest reservatios, coordinating with other department Assisting guests with check-in and check out of the Hotel
Customer Service Representative
Inspirio Relia Inc. Philippines
2020.10 - 2022.05
- Help customers with complaints and questions Taking order Process refurn/wrong delivered Helping the customers understand the product
Accommodation Supervisor
Alburj Hospitality and Cleaning Company
Doha
2016.11 - 2018.04
- Monitoring job performance related to cleanliness Collecting payments and maintaining records of budgets Preparing reports for a schedule of staff's duty_Completing accommodation worksheets before the staff start their shift
Education
Bachelor of Science Business-Administration major in Accounting Management -
University of Batangas
2011.03 - 2020.05
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Canossa Academy
2006.01 - 2010.01
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Fernando Air Base Elementary School
2000.01 - 2006.01
Skills
- Time management
- Customer service
- Project coordination
Languages
English
Custom
- Sales Coordinator
- MS Office (Word, Powerpoint, Excel)
- Receptionist/Telephone Operator
- Tagalog
Timeline
Project Coordinator
Bait Al Nokhada Tents & Fabric Shade
2024.07 - Current
Sales Coordinator
Capitol Hotel Dubai
2023.11 - 2024.06
Receptionist
Capitol Hotel Dubai
2023.01 - 2023.11
Receptionist
JET Hotel Philippines
2022.05 - 2022.12
Customer Service Representative
Inspirio Relia Inc. Philippines
2020.10 - 2022.05
Accommodation Supervisor
Alburj Hospitality and Cleaning Company
2016.11 - 2018.04
Bachelor of Science Business-Administration major in Accounting Management -
University of Batangas
2011.03 - 2020.05
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Canossa Academy
2006.01 - 2010.01
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Fernando Air Base Elementary School
2000.01 - 2006.01