Lucille Go Ledesma
Abu Dhabi
Summary
Professional Phlebotomy supervisor and Laboratory technician. Highly motivated, enthusiastic, and dedicated to quality patient care. Provides a heartfelt commitment to offering support and creating a cohesive and compliant environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Phlebotomist/Laboratory Technician
Healthwise Laboratory and Diagnostic Center
Zamboanga City
11.2022 - 05.2023
- Outpatient phlebotomy Specimen Processing
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Used personal protective equipment correctly to protect coworkers and patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
Phlebotomy Supervisor
AL MOUWASAT HOSPITAL
RIYADH
08.2014 - 08.2022
- Organized the department in accordance with administrative guidelines in order to provide phlebotomy services to meet the patient and medical staff guidelines.
- Established and maintained systems that safely met our members' and patients needs.
- Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care.
- Interpreted and communicated new or revised policies/work instructions to staff.
- Continually maintained and improved the company's reputation and positive image in the markets served.
- Worked in partnership to plan methods to achieve operational goals and targets.
- Routinely collaborated with department managers to correct problems and improve services.
- Supervised and managed the daily activities of a clinical team consisting of 5 phlebotomists.
- Assisted in resolving and satisfying member concerns and internal operational issues.
- Identified process improvements in the day-to-day functioning of the department.
- Closely collaborated with management team to make necessary improvements and satisfy resident needs.
- Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
- Analyzed member comments/ feedback to identify opportunities for staff recognition as well as areas for improvement.
- Performed employee performance management.
Phebotomist
Western Mindanao Medical Center
Zamboanga
02.2012 - 05.2014
- Recieve laboratory request with attach transaction slip from both outpatient and inpatient
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Monitored patients for reactions and verified sample quality.
Phlebotomist/Lab Technician
The Island Clinic and Diagnostic Center
Malay Aklan
12.2011 - 02.2012
- Prepared, processed, labeled and stored patient specimens and samples using standard techniques and equipment.
- Conferred with patient to obtain information for laboratory records, explain procedures, allay fears and elicit cooperation.
- Drew blood through venous incision or puncture to obtain sample for analysis and diagnosis.
Phlebotomist
Cristino Paragas Memorial Community Hospital
Zamboanga
05.2011 - 02.2012
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Followed physician orders to correctly administer therapeutic phlebotomy.
Education
Bachelor of Science - Medical Technology
Brent Hospital And Colleges Inc.
R.T Lim Boulevard Zamboanga City04.2010
Associate of Science - Midwifery
Brent Hospital & Colleges Inc.
R.T Lim Boulevard Zamboanga City03.2007
Skills
- Supervisory experience
- Strong problem solving skills
- Effective staff coach and negotiator
- Talented interviewer
- Strategic planning capability
- Strong communicator
- Resourceful
- Promotes positive behavior
- Independent judgement and decision making
Certification
- PT - Phlebotomy Technician
- Licensed MIDWIFE
- Licensed MLT SCFHS
- DOH- PHLEBOTOMY LICENSED
- HAAD PASSER
REEFERENCES
- DR. MOHAMMAD GANNAM
LABORATORY DIRECTOR K.S.A
+966554327493
- DR. DALIA ELMOURSY
MICROBIOLOGY DOCTOR
+966508989963
- DR.MONA H. ISMAIL
HEMATOLOGY /MICROBIOLOGY HEAD
+96656589129
- MARIFE ASAMMUDIN
LABORATORY DEPARTMENT HEAD
+639952642293
Timeline
Phlebotomist/Laboratory Technician
Healthwise Laboratory and Diagnostic Center
11.2022 - 05.2023
Phlebotomy Supervisor
AL MOUWASAT HOSPITAL
08.2014 - 08.2022
Phebotomist
Western Mindanao Medical Center
02.2012 - 05.2014
Phlebotomist/Lab Technician
The Island Clinic and Diagnostic Center
12.2011 - 02.2012
Phlebotomist
Cristino Paragas Memorial Community Hospital
05.2011 - 02.2012
Bachelor of Science - Medical Technology
Brent Hospital And Colleges Inc.
Associate of Science - Midwifery
Brent Hospital & Colleges Inc.
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