Summary
Work History
Education
Skills
Languages
Marital status
Timeline
SoftwareEngineer
Lucy Njambi Muriithi

Lucy Njambi Muriithi

Customer service
Dubai,DU

Summary

Compassionate and empathetic with strong communication skills, bringing genuine care for patients and collaborative spirit to healthcare teams. Skilled in managing tasks efficiently, ensuring patient comfort, and maintaining calm under pressure. Eager to contribute to patient care and support nursing staff with positive and proactive approach.

Work History

Customer Care

Lezette Lamer Hotel
  • Serves visitors by greeting, welcoming, and directing them appropriately
  • Notifies company personnel of visitor arrival
  • Maintains security and telecommunications system
  • Informs visitors by answering or referring inquiries
  • Directs visitors by maintaining employee and department directories
  • Keeps a safe and clean reception area by complying with procedures, rules, and regulations
  • Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs
  • Contributes to team effort by accomplishing related results as needed.

Cashier

Bake n cake
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maintained high productivity by efficiently processing cash, credit and debit payments.
  • Packed purchased items properly to prevent damage to delicate products.
  • Worked closely with front-of-house staff to facilitate positive customer experiences.
  • Maintained clean, tidy and organised checkout areas.
  • Assessed customer needs through clear communication, anticipating and responding appropriately to queries.
  • Trained new staff on cashiering procedures and customer service excellence.
  • Helping in baking when needed.

Care giver

Home care
03.2021 - I currently work here
  • Supported patients with daily living activities, respecting their dignity and promoting autonomy.
  • Implemented mobility exercises and rehabilitation techniques to assist patients in regaining physical functions.
  • Operated medical equipment safely.
  • Utilized advanced wound care techniques to manage complex wounds, preventing infections and promoting healing.
  • Administered prescribed medications to patients, monitored responses, and recorded vital signs to maintain health standards.
  • Managed emergency situations efficiently, providing immediate care and stabilizing patients until further medical help arrived.
  • Employed excellent perception and tact to assist patients with personal care needs.

Education

Certificate of Higher Education - Nursing Assistant

Newton Training Centre Dubai
Dubai, UAE

Skills

  • Wound care
  • CPR
  • Range of motion
  • Positioning of patient
  • Bed making
  • Patient Education

Languages

English
Proficient
C2
Arabic
Upper intermediate
B2

Marital status

  • Married

Timeline

Care giver

Home care
03.2021 - I currently work here

Certificate of Higher Education - Nursing Assistant

Newton Training Centre Dubai

Customer Care

Lezette Lamer Hotel

Cashier

Bake n cake

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Lucy Njambi MuriithiCustomer service