Luh Dian Agustini
Barista
Abudhabi
Summary
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Barista
McDonald’s
Abudhabi
05.2019 - 01.2023
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas and merchandise.
- Cleaned counters, machines, utensils and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
Education
Diploma 2 - Hotel Management
Hotel And Cruise International
Bali, Indonesia 08.2017 - 03.2019
Skills
Coffee machinery
Timeline
Barista
McDonald’s
05.2019 - 01.2023
Diploma 2 - Hotel Management
Hotel And Cruise International
08.2017 - 03.2019
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