LUISA JOY RABARA
Dubai
Summary
Highly motivated and enthusiastic individual with a strong passion of delivering exceptional customer service. Possess interpersonal skills with a proven ability to work independently and as part of a team.
Overview
5
5
years of professional experience
Work History
CASHIER
Yalseh Lounge
10.2023 - 06.2024
- Welcomed customers and helped determine their needs.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
SERVICE CREW / CASHIER
Qatar Airways SSP, Burger King
10.2021 - 08.2023
- Delivered outstanding customer service
- Worked well with teammates and accepted coaching from management team
- Proficient handling customer concerns with professionalism
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
SERVICE ATTENDANT
Emirates Leisure Retail
11.2019 - 07.2020
- Provided recommendations on menu items and upsold food and drinks to increase sales
- Remained calm and poised when dealing with difficult customers or during busy shifts
- Maintained a favorable work relationship with colleagues at all levels
Education
Bachelor of Science - Tourism Management
Lyceum-Northwestern University
Philippines04.2018
Skills
- Effective communication
- Teamwork
- Flexibility and adaptability
- Cultural awareness
- Time Management
- Attention to detail
- Customer Service
References
- Vic Alvin Vallecer
Yalseh Floor Supervisor | +971567094271
- Michalakis Georgiou
QASSP Operations Manager | +974 4010 8635
email: mgeorgiou@qassp.com.qa
- Marijia Filipovic
Outlet Manager | The Kitchen by Wolfgang Puck
email: marijiaf@elr.ae
Timeline
CASHIER
Yalseh Lounge
10.2023 - 06.2024
SERVICE CREW / CASHIER
Qatar Airways SSP, Burger King
10.2021 - 08.2023
SERVICE ATTENDANT
Emirates Leisure Retail
11.2019 - 07.2020
Bachelor of Science - Tourism Management
Lyceum-Northwestern University
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