Lujain Sabbagh

· Approve credit limits: Authorize or recommend credit limits and payment terms.

· Assess creditworthiness: Evaluate client financial health using statements and credit reports.

· Optimised collections: Implemented proactive strategies to enhance cash flow and minimise bad debt exposure.

· Manage high-risk accounts: Oversee delinquent portfolios and handle critical corporate debtors.

· Manage bad debt: Calculate provisions for doubtful accounts and recommend write-offs.

· Monitor team KPIs: Track Days Sales Outstanding (DSO), collection efficiency, and cash allocation accuracy.

· Handled escalations: Resolved complex customer disputes and negotiated high-value settlements for sensitive accounts.

· Analyze aged debt: Review reports to identify delinquency trends and risk exposure.

· Deliver cash forecasts: Prepare weekly and monthly cash flow and credit management reports

· Lead month-end close: Oversee the accounts receivable ledger and general ledger reconciliation.

· Maintain compliance: Ensure adherence to financial controls, legal regulations, and audit rules.

· Coordinate legal actions: Work with legal counsel and collections agencies for debt recovery.

· Develop staff: Conduct performance reviews and identify training needs.

· Updated policies: Reviewed corporate credit guidelines to align sales objectives with effective risk management.

· Support audits: Provide accurate, well-documented accounts receivable data to auditors.

· Authorize credit limits: Approve credit limits and terms within designated assistant manager thresholds.

· Enforce compliance: Ensure team adherence to internal credit policies and local financial regulations.

· Handle high-level escalations: Resolve complex, high-value customer disputes and sensitive payment negotiations.

· Target delinquent accounts: Directly manage relationship-sensitive, high-risk, and severely overdue corporate accounts.

· Review risk profiles: Evaluate new business credit applications using financial data and credit ratings.

· Review bad debt: Identify accounts for doubtful debt provisioning or senior write-off approval.

· Coordinate legal steps: Partner with legal teams and external agencies to initiate formal debt recovery.

· Lead sub-ledger close: Oversee month-end accounts receivable closing and general ledger reconciliations.

· Monitor performance: Review weekly team metrics and provide targeted coaching to resolve identified bottlenecks.

· Analyze aged debtors: Ran weekly reports to identify delinquency trends and assess financial exposure.

· Prepare management reports: Compiled short-term cash flow forecasts and monthly credit performance summaries for senior leadership review.

· Managed ageing receivables portfolio by generating detailed ageing reports and issuing formal default notices for accounts in payment default, ensuring prompt action on overdue accounts.

· Executed account offsetting and contra-settlements for major corporate clients, streamlining payment processes and enhancing cash flow management.

· Spearheaded monthly bank reconciliations for corporate accounts, proactively resolving variances to guarantee ledger integrity and cash-flow accuracy.

· Directed month-end and year-end closing entries, ensuring timely and accurate financial reporting for corporate business accounts.

· Formulated and posted complex journal entries for business accounts, ensuring compliance with internal controls and accounting standards to uphold financial integrity.