Lukas Hansda
Maldah
Summary
Efficient and reliable supervisor with experience in overseeing housekeeping and janitorial teams. Possess strong organizational and leadership skills, ensuring high standards of cleanliness and maintenance are met consistently. Skilled in training staff, optimizing workflows, and implementing cost-saving measures without compromising quality. Improved overall customer satisfaction through effective scheduling, staff management, and resource allocation.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
4
4
years of professional experience
Work History
Housekeeping Team Leader
Khazana data centre
Abu Dhabi
04.2026 - Current
- Supervised daily cleaning operations to maintain cleanliness and organization.
- Trained new staff on cleaning protocols and safety procedures.
- Inspected work areas for compliance with cleanliness standards.
- Coordinated cleaning schedules to optimize team productivity.
- Utilized cleaning equipment and supplies effectively while adhering to safety guidelines.
- Communicated with management about resource needs and team performance.
- Reported damage or theft of hotel property to management.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Swept and damp-mopped private stairways and hallways.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Communicated with maintenance team on damages to repair.
- Implemented cost saving initiatives while maintaining high quality standards.
- Developed work schedules for housekeeping staff according to occupancy levels.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Investigated lost-and-found items, returning them when possible to owners.
- Maintained records of room status, special requests, and issues reported by guests or other departments.
Housekeeping Room Attendant
La marvlla hotel
Bengaluru
11.2022 - 03.2025
- Cleaned and sanitized guest rooms following established hotel standards.
- Replenished supplies and amenities in guest rooms daily.
- Reported maintenance issues to ensure prompt resolution for guests.
- Maintained inventory of cleaning supplies and notified management of shortages.
- Assisted with deep cleaning projects during off-peak times.
- Collaborated with team members to maintain cleanliness in public areas.
- Managed laundry operations, including washing, folding, and organizing linens.
- Provided excellent customer service by addressing guest requests promptly.
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed trash from rooms and replaced liners to wastebaskets.
- Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
- Checked rooms to ensure they met standards for cleanliness and tidiness.
- Maintained cleaning cart with supplies, such as fresh linens and towels.
- Inspected all assigned rooms upon completion of cleaning duties.
- Replaced dirty linens with clean items according to established standards of quality control.
- Polished and sanitized floors, counters, bathtubs and window sills.
- Communicated effectively with team members about daily assignments and task progress.
- Disinfected high-touch surfaces such as light switches, door handles, remote controls, telephones.
- Removed trash, recycling and linens from rooms to transport to designated areas.
- Replenished room amenities according to established guidelines.
- Reported guest issues, safety and maintenance concerns immediately to supervisor.
- Reported any maintenance issues or damage found in the guest rooms to supervisor.
- Assisted colleagues whenever necessary in order to meet deadlines set by management.
- Interacted pleasantly with clients and guests when performing daily duties.
- Followed safety procedures when using chemical cleaners and power equipment.
- Removed soiled linens and articles from rooms and delivered to laundry area.
- Transported cart with cleaning supplies, amenities and linens to assigned guest rooms.
- Responded promptly to requests from guests and other departments.
- Provided guests with information on hotel services and room features.
- Coached new housekeeping personnel by demonstrating approved cleaning procedures.
- Empty wastebaskets; replace trash bags; transport trash containers to designated disposal area.
- Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
- Organized storage areas for efficient access to materials and supplies.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
- Mapped out daily cleaning work assignments by assessing vacant room roster.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Kept up-to-date records of items cleaned in each room.
- Swept stairwells; vacuum hallways; cleaned public restrooms when necessary.
- Operated shampooer and vacuum cleaner to clean rugs, carpets and upholstered furniture.
- Participated in regular training sessions related to hospitality industry trends and best practices.
- Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
- Followed established cleaning protocol and reduced per-room labor time while maintaining hotel quality standards.
- Organized supplies for use based on expected customer needs.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Assisted in laundry operations when needed by sorting linens and loading machines.
- Stocked linen closets with appropriate supplies for housekeeping staff use.
- Ensured compliance with health regulations regarding sanitation procedures.
- Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
- Monitored safe usage of chemical cleaners to prevent inhalation, spillage and chemical burns.
- Collaborated with team members to ensure timely completion of assigned tasks.
- Responded promptly to guest requests for additional supplies or services.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Communicated with customers about requests for additional supplies or cleaning services.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
Education
Bolatuli Kaluari Md Musa High School
Malda , India Skills
- Cleaning protocols
- Team supervision
- Cleaning equipment use
- Inventory management
- Cost-saving initiatives
- Hotel operations knowledge
- Customer service
- Safety compliance
- Time management
- Resource coordination
- Effective communication
- Problem solving
- Attention to detail
- Staff training
- Task delegation
- Chemical handling
- Housekeeping
- Laundry operations
- Cleaning techniques
- Strong leadership
- Work inspection
- Inventory monitoring
- Laundry and dry cleaning
- Unit staffing
- Inventory replenishment
- Staff scheduling
- Safety protocols
- Building alarm systems
- Safety Equipment
- Building maintenance
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Timeline
Housekeeping Team Leader
Khazana data centre
04.2026 - Current
Housekeeping Room Attendant
La marvlla hotel
11.2022 - 03.2025
Bolatuli Kaluari Md Musa High School