Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

LOOKMAN HAKKIM

SHARJAH

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience

Work History

Operations Assistant

ADBC Contracting LLC
Dubai
10.2018 - 08.2022
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Managed and maintained file system covering expenses, reports, and support documentation.
  • Assisted with facility scheduling and customer service.
  • Assisted operations manager with planning of routine operations and special projects.
  • Developed strategies to streamline operational processes and reduce costs.
  • Promptly addressed customer inquiries and complaints to foster swift resolution.
  • Supported new employee training and onboarding, providing documentation and training materials on operational processes and procedures.
  • Managed day-to-day department operations with effective workflow coordination.
  • Processed customer orders and invoices to support timely fulfillment and delivery.
  • Collaborated with other departments to foster smooth operation of daily processes.
  • Prepared and delivered operational performance reports to inform management.
  • Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
  • Managed data and correspondence to secure information across complex landscapes of organizational departments.
  • Increased customer service success rates by quickly resolving issues.
  • Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.

Procurement Manager

Telephony Telecom Technologies
Sharjah
06.2011 - 09.2018
  • Reviewed and issued contracts and blanket purchase orders after choosing ideal vendor and drive procurement process.
  • Utilized market intelligence to identify opportunities for savings and cost reduction.
  • Monitored and managed procurement budget to control costs.
  • Developed and maintained relationships with key suppliers for smooth communication and to meet required expectations.
  • Developed and implemented procurement policies and procedures to enhance compliance with company standards.
  • Negotiated contracts with suppliers to obtain favorable terms and pricing.
  • Prepared and presented reports to management on purchasing trends and cost savings to aid in decision making.
  • Analyzed market conditions to make informed decisions on pricing and purchasing strategies.
  • Created and maintained portfolio of qualified vendors to expand options.
  • Analyzed supplier contracts to confirm compliance with company policies and procedures.
  • Resolved invoice and payment issues to facilitate prompt payment to suppliers.
  • Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.
  • Managed supply chain process, from order placement to delivery, to facilitate on-time and accurate fulfillment.
  • Negotiated complex corporate procurement contracts by working closely with internal and external contacts.
  • Hired and trained purchasing staff to improve effectiveness of purchasing operations.
  • Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods.
  • Reviewed and approved purchase orders and invoices for accuracy and completeness.
  • Negotiated pricing and terms with vendors to secure best value for company.
  • Collaborated with internal stakeholders to create timely and accurate purchase orders.

Procurement Assistant

Telephony Telecom Technologies
Sharjah
03.2009 - 06.2011
  • Prepared rosters of suppliers and service providers to elicit quotes and bid information for supplies, inputs and services.
  • Assisted in evaluating and analyzing offers received from suppliers and service providers.
  • Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
  • Computed and created purchase orders in Tally to monitor stock levels, verify purchase requisitions, and expedite customer orders.
  • Reviewed proposals, qualified vendors, and recommended optimal suppliers.
  • Solved diverse supply chain problems involving numerous sources, logistics, and scheduling factors.
  • Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.

Retail Store

Telephony Telecom Technologies
Sharjah
05.2007 - 03.2009
  • Completed routine store inventories.
  • Submitted orders for new inventory.
  • Managed store organization, maintenance, and purchasing functions.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Optimized store displays and appearance via strategic merchandising.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Managed inventory control, cash control, and store opening and closing procedures.

Education

Bachelor of Arts -

HSSC
Kannur
2002

High School Diploma -

GBHS
Madayi
2000

Skills

  • Project Planning
  • Project Coordination
  • Organizational Management
  • Inventory Purchasing
  • Corrective Actions
  • Customer Transactions
  • Vendor Engagement
  • Performance Monitoring
  • Administrative Support
  • Coordinate Supplies
  • Customer Retention
  • Operations and Procedural Knowledge

Additional Information

Driving license: Valid UAE Driving Licence

Languages

English
Upper intermediate (B2)
Hindi
Upper intermediate (B2)
Arabic
Beginner (A1)
Malayalam
Bilingual or Proficient (C2)

Timeline

Operations Assistant

ADBC Contracting LLC
10.2018 - 08.2022

Procurement Manager

Telephony Telecom Technologies
06.2011 - 09.2018

Procurement Assistant

Telephony Telecom Technologies
03.2009 - 06.2011

Retail Store

Telephony Telecom Technologies
05.2007 - 03.2009

Bachelor of Arts -

HSSC

High School Diploma -

GBHS

Similar Profiles

  • Enoc Alvarado

    Enoc AlvaradoEnoc Alvarado

    Project Manager at ISC LLC (Innovative Solutions Contracting LLC)Project Manager at ISC LLC (Innovative Solutions Contracting LLC)

    View Profile
  • JACQUELINE M. INVERSO-KANE

    JACQUELINE M. INVERSO-KANEJACQUELINE M. INVERSO-KANE

    Project Manager at Torres Contracting, LLCProject Manager at Torres Contracting, LLC

    View Profile
  • Ronald Diemel III

    Ronald Diemel IIIRonald Diemel III

    Construction Worker/Snow Removal at Valley Construction/Contracting, LLCConstruction Worker/Snow Removal at Valley Construction/Contracting, LLC

    View Profile
LOOKMAN HAKKIM