Lukman Ishaq Muhammed
Sharjah
Summary
A result driven professional who crafts, personalizes and makes aggressive sales strategies to routinely exceed corporate quotas. With over 5years experience in Sales and Marketing, I employ excellent communication skills, multi-tasking strengths, strategic thinking and effective usage of resources to achieve organizational goals.
Overview
5
5
years of professional experience
Work History
Hight Net Worth Relationship Manager
EXINITY LIMITED
Sharjah
10.2022 - Current
- Building long-term relationships with lucrative clients by utilizing active listening, effective communication and dynamic interpersonal skills.
- Achieving client loyalty through quality, productivity, service and proactive management.
- Recommending and counseling customers on financing and related matters, courteously educating clients and responding to inquires.
- Providing financial analysis and delivering market updates to high net worth clients; which will assist them in making informed trading decisions on their trading accounts.
Customer Solutions Representative
EXINITY LIMITED
Abuja
02.2021 - Current
- Improving customer service quality/experience, productivity and profitability
- Identifying and developing high net worth clients and ensuring smooth transition to the relationship management team
- Conversion and onboarding of new leads who registers into the system
- Answering/replying emails, assisting with clients registration, deposits, trading, withdrawals and client's training
- Providing all relevant information to clients regarding documents and materials for becoming a client.
Sales Manager
ICON TRIP NIGERIA LIMITED
Lagos
08.2019 - 12.2020
- Selling the company’s services via telephone calls, emails and letters to prospective clients
- Continually devising strategies to exceed sales goals and negotiating contracts with clients
- Generating leads using digital marketing tools
- Meeting,exceeding sales goals and negotiating all contracts with prospective clients
- Co-ordinating sales efforts with marketing programs
- Planning,marketing and implementing awareness by developing strategies to reach the target market
- Routine checks on clients via phone calls and emails.
Business Development Manager
Rayna Logistics
Lagos
01.2018 - 07.2019
- Acting as a third party agent between carriers and shippers by providing trucking services to clients nationwide.
- Maintained open and ongoing communication with clients to meet needs and expectations.
- Providing Customers with transportation quotes, invoices and also updating them on the status of shipment of their goods.
- Identified new customers through pipelining, pre-qualification and territory analysis and management.
- Maintaining and building and excellent business relationships with existing and potential clients.
Education
Course Certificate - Financial Market
Yale University
04.2023
Proficiency Certificate in Management. -
Nigeria Institute of Management
Nigeria.10.2017
B.sc - Business Administration
Bayero University
Nigeria04.2016
Skills
- Excellent Communication Skills
- Client acquisition
- Risk analysis
- Public speaking
- Sales and digital marketing experience/skills
- Knowledge of Forex trading application like the MetaTrader ( MT4 and MT5), Binary trader, and Tradingview
- Proficiency in the use of Micro soft packages (Word, Excel, Power Point) and other Customer relationship
- Management (CRM) tools like Zoho CRM
- Creativity and Analytical abilities
- Keen Observer
- Excellent Client Relationship
- Team work /Team leadership Skills
Accomplishments
- Promoted to High Net worth Relationship Manager due to high activation of new leads and Month on Month increase in performance.
- Nominated as Employee of Q1 2023 for outstanding performance and high retention of high net worth clients.
Interests and Hobbies
- Reading and Researching
- Meeting and Interacting with people
- Sports and exercise
References
It would be provided upon request.
Timeline
Hight Net Worth Relationship Manager
EXINITY LIMITED
10.2022 - Current
Customer Solutions Representative
EXINITY LIMITED
02.2021 - Current
Sales Manager
ICON TRIP NIGERIA LIMITED
08.2019 - 12.2020
Business Development Manager
Rayna Logistics
01.2018 - 07.2019
Course Certificate - Financial Market
Yale University
Proficiency Certificate in Management. -
Nigeria Institute of Management
B.sc - Business Administration
Bayero University
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