LWIN KO KO
DUBAI,DU
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
Work History
Waiter
FAME HOTEL
07.2020 - 01.2024
- Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Reduced wait times for seating by efficiently clearing tables immediately after guests'' departure.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Upsold appetizers, drinks and desserts to increase restaurant profits.
Waiter
Shwe Htoo Restaurant
04.2018 - 03.2020
- Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Upsold appetizers, drinks and desserts to increase restaurant profits.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
Education
Bachelor of Arts - Electrical Engineering
PATHEIN UNIVERSITY
PATHEIN , MYANMAR06.2016
Skills
- Time management abilities
- Daily specials memorization
- Order Accuracy
- Task Prioritization
- Food Preparation and Safety
- Table Setting
- Professionalism
- Order Taking
- Reliability
- Multitasking Abilities
- Warm and Friendly
Languages
English
Upper intermediate (B2)
Timeline
Waiter
FAME HOTEL
07.2020 - 01.2024
Waiter
Shwe Htoo Restaurant
04.2018 - 03.2020
Bachelor of Arts - Electrical Engineering
PATHEIN UNIVERSITY
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