Lydia Sabrina Serir
Dubai,Al sufouh
Summary
Customer-orientated, strategic-thinking sales professional with over 9 years of experience in facilitating relationships, developing partnerships, maintaining top accounts and amplifying profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions. Tactical team builder seeking to leverage background into [Type] role with dynamic organisation.
Overview
8
8
years of professional experience
Work history
senior sales / Assistant manager
Molton brown
Fenchurch Street, United Kingdom
01.2017 - 01.2023
- Training the team on upcoming campaigns and product knowledge
- Supporting my store manager, in her absence I will complete Trade reports
- Organising stock returns
- Stock take- prepping, organising and counting Stock
- Launching new campaigns- shop floor move
- Eventing- supporting my manager in organising events with different companies and corporate clients
- Handled till transactions with accuracy and attention to detail and upheld store return policy in challenging situation
- Phone enquires on stock and upcoming launches
- Key holder
- Conducted performance reviews and created action plans to drive team improvements.
Sales Assistant
Molton Brown cosmetics
London, United Kingdom
01.2015 - 01.2017
- Molton Brown is a luxury brand selling different bath and body products
- Playing a vital role working with a team to insure that our customers get a fun exciting personal shopping experience, making sure you have a full understanding of the product knowledge and the benefits and features of each product
- Duties:
- Opening and closing the store
- Completing start of day sheets, Complying with audit Procedures
- Smiling greeting customers, using open questions to get a full understanding of what they are looking for
- Able to provide valuable advice on products
- Up selling and link selling
- Replenishment of the shop floor
- Stock counts making sure all inventories are up to date and correct
- Activities and training in store with the team to keep a fun and exciting atmosphere in store
- Organising the stock room for Deliveries.
- Fostered positive relationships with customers to enhance loyalty and retention.
Education
2012
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Wembley High Technology College, Ealing Hammersmith and West London College
2010
Skills
- Broad thinking
- Consumer expectation management
- Sales team management
- Sales training and development
- Relationship nurturing
- Sales target and KPI tracking
Languages
English
Fluent
French
Intermediate
Arabic
Fluent
Timeline
senior sales / Assistant manager
Molton brown
01.2017 - 01.2023
Sales Assistant
Molton Brown cosmetics
01.2015 - 01.2017
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Wembley High Technology College, Ealing Hammersmith and West London College
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