LYKHA JEAN R. ABELLANOSA
Deira, Dubai,UAE
Summary
I am a highly motivated and results-driven professional with a lot of experiences in different fields. My passion for this industry has driven me to continuously seek opportunities for growth and development, making me a versatile candidate for a wide range of job roles.
Overview
8
8
years of professional experience
Work history
SENIOR SALES CONSULTANT
RAMBELZ TRAVEL TOURISM
DUBAI, UAE
2026.05 - Current
- Increased client satisfaction by providing tailored travel advice and itinerary planning.
- Established a loyal customer base with exceptional customer service skills.
- Collaborated closely with team members to meet sales targets each quarter.
- Monitored market trends to stay ahead of the competition in the travel industry.
- Facilitated smooth overseas trips for clients by arranging visas and other essential documentation.
TRAVEL CONSULTANT/ SALES REPRESENTATIVE
TABEER TOURISM
Dubai
2022.11 - 2026.04
- Provided comprehensive travel services, including flight bookings, hotel arrangements, visa processing, and transportation logistics.
- Maintained up-to-date knowledge of industry news and trends to deliver informed advice and tailored recommendations to clients.
- Developed strong relationships with clients through regular communication and personalised service. to encourage repeat business and referrals.
- Monitored and resolved customer concerns, provided timely assistance, and shared feedback with operations manager to enhance service quality.
ASSISTANT MANAGER
CHINESE PALACE RESTAURANT GROUP
Dubai
2021.05 - 2022.10
- Develop and execute strategic plans to meet store goals and objectives.
- Oversaw daily store operations, ensuring seamless sales, customer service, inventory management, and staffing.
- Led and motivated staff to consistently deliver exceptional customer service, fostering a positive shopping experience.
- Analysed store performance to identify improvement opportunities, enhancing overall effectiveness.
WAITRESS
CHINESE PALACE RESTAURANT GROUP
Dubai
2019.11 - 2021.05
- Greeted customers, presented menus, took orders, and served food and drinks to ensure a welcoming dining experience.
- Processed cash and card payments while maintaining a clean and organised dining area for customer satisfaction.
- Supported servers and kitchen staff by completing side work, including cleaning, restocking, and food running, to enhance overall service efficiency.
- Reported issues promptly to management to ensure timely resolution.
FRONT OFFICE STAFF
TOYOKO INN
Cebu
2018.12 - 2019.09
- Welcomed clients upon arrival, fostering a positive office atmosphere.
- Answered phone calls, took messages, and redirected calls to appropriate offices effectively.
- Operate office equipment, such as photocopiers, printers, etc.
- Created and maintained updated documents and spreadsheets to support office operations.
- Conducted inventory of office supplies and ordered replacements.
BAR STAFF
TOYOKO INN
Cebu
2018.04 - 2018.11
- Prepared and served high-quality alcoholic and non-alcoholic beverages to enhance customer experience.
- Engaged with customers, providing tailored advice on current promotions to drive sales.
- Served food and snacks to customers in dining area, ensuring prompt and attentive service.
Education
BACHELOR OF SCIENCE IN - HOSPITALITY MANAGEMENT
BENEDICTO COLLEGE
CebuSkills
- Communication Skills
- Organisational Skills
- Time Management
- Sales strategy
- Customer Service
- Fast Learner
- MS Office
REFERENCES
- Eunice Mangulabnan, Lead Cashier (+971) 54 464 8636
- Jay-ar Lambon Abella, Waiter, (+971) 54 281 8421
COURSE
- PERSONALITY DEVELOPMENT SEMINAR FOR STORE MANAGER AND ASST. MANAGER, CHINESE PALACE RESTAURANT
- Jul 2022 - Jul 2022
Timeline
SENIOR SALES CONSULTANT
RAMBELZ TRAVEL TOURISM
2026.05 - Current
TRAVEL CONSULTANT/ SALES REPRESENTATIVE
TABEER TOURISM
2022.11 - 2026.04
ASSISTANT MANAGER
CHINESE PALACE RESTAURANT GROUP
2021.05 - 2022.10
WAITRESS
CHINESE PALACE RESTAURANT GROUP
2019.11 - 2021.05
FRONT OFFICE STAFF
TOYOKO INN
2018.12 - 2019.09
BAR STAFF
TOYOKO INN
2018.04 - 2018.11
BACHELOR OF SCIENCE IN - HOSPITALITY MANAGEMENT
BENEDICTO COLLEGE