LYLIA BOUGHANBOUZ
Dubai
Summary
Dedicated Marketing specialist professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Marketing Specialist
Global Passengers Hire
Dubai
2023.04 - Current
- Developed technical and non-technical marketing presentations, public relations campaigns, articles and newsletters.
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Created digital media kits for high profile projects.
- Identified appropriate marketing channels and target customers for campaigns.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Restaurant Hostess
FAT UNCLE
Dubai
2022.06 - 2023.03
- Prepared dining room for special upcoming functions by decorating and generating special group menus.
- Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Head of Marketing Department
CPA BANK CREDIT POPULAIRE ALGERIE - ALGIERS -
Algers
2021.03 - 2022.03
- Managed branding campaigns and event marketing initiatives in print, video, web and social media.
- Oversaw development of traditional and social media marketing campaigns to drive sales and customer engagement.
- Redesigned user experience, site functionality and online merchandising to increase sales by 80%.
- Oversaw account budgets, internal billings and monthly P&L to achieve financial goals.
- Directed marketing projects through conceptual planning, schedule management and final implementation.
BACHELOR OF MANAGEMENT
2020.01 - 2021.01
- AND MARKETING
- BACHELOR IN HOSPITALITY &
- EVENTS
ASSISTANT MANAGER
FUTURE GATE
ALGIERS
2017.01 - 2020.01
SALES MANAGER
BACCALUREAT
2016.01 - 2020.01
CUSTOMER SERVICE, CUSTOMER SERVICE DREAM
SAINT GEORGE HOTEL, ALGIERS, TRAVEL AGENCY AL MASHAREQ, HOLIDAY TRAVEL & EVENTS - ALGIERS
ISTANBUL
2015.01 - 2016.01
PPA PARIS POLE ALTERNANCE
2014.01 - 2015.01
Education
Bachelor Of Marketing -
INSIM
Sidi Yahia -Algers 09.2021
Bachelor Of Marketing -
Paris Pôle Alternance
Paris 02.2020
Bachelor Of Tourism Studies -
Eftg
Dely Brahim - Algers09.2017
High School -
Ben Rahal
Reghaia - Algers06.2015
Skills
- Customer Engagement Strategies
- Sales Representative Scheduling
- Electronic Communication
- Effective Selling Techniques
- Personnel Management
- Sales Team Support
- Cash Register Operations
- Margin Selling
- Operations Management
- Process Knowledge
- Online Marketing Strategies
- Sales Lead Pipeline
Certification
DYNAMIC
PONCTUAL
ORGANIZED
WORD OFFICE
TEAM PLAYER
STRONG COMMUNICATION
SKILLS
Languages
English
Upper intermediate (B2)
Arabic
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
Timeline
Marketing Specialist
Global Passengers Hire
2023.04 - Current
Restaurant Hostess
FAT UNCLE
2022.06 - 2023.03
Head of Marketing Department
CPA BANK CREDIT POPULAIRE ALGERIE - ALGIERS -
2021.03 - 2022.03
BACHELOR OF MANAGEMENT
2020.01 - 2021.01
ASSISTANT MANAGER
FUTURE GATE
2017.01 - 2020.01
SALES MANAGER
BACCALUREAT
2016.01 - 2020.01
CUSTOMER SERVICE, CUSTOMER SERVICE DREAM
SAINT GEORGE HOTEL, ALGIERS, TRAVEL AGENCY AL MASHAREQ, HOLIDAY TRAVEL & EVENTS - ALGIERS
2015.01 - 2016.01
PPA PARIS POLE ALTERNANCE
2014.01 - 2015.01
Bachelor Of Marketing -
INSIM
Bachelor Of Marketing -
Paris Pôle Alternance
Bachelor Of Tourism Studies -
Eftg
High School -
Ben Rahal