LYNDE GARDOCE
International City A12 China Cluster,UAE
Summary
Knowledgeable and professional Receptionist skilled in administrative support and customer service objectives. Brings4 years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work history
Receptionist
YOU SHINE EDUCATION CENTER LLC
International City Indigo Optima 1, UAE
2020.12 - Current
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Handled appointment scheduling to ensure smooth daily operations.
- Managed phone calls, resulting in effective communication flow within the company.
- Maintained an organised reception area for a professional business environment.
- Utilised multi-line telephone system to manage incoming calls effectively.
- Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive impression of the company.
- Maintained reception area stock of important forms and brochures.
- Handled office petty cash and maintained flawless records.
- Received payments and updated balances in computer.
Sales and customer service representative
BON TON DEPARTMENT STORE
AL JAFFLIYA, UAE
2018.12 - 2020.12
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Maintained high standards of professionalism whilst interacting with customers.
Education
Bachelor of Business Administration - BACHELOR OF SCIENCE AND BUSINNESS ADMINISTRATION
CARLOS HILADO MEMORIAL STATE COLLAGE
PHILIPPINES 2013.06 - 2017.04
Skills
- Flexible
- Customer Service
- Customer relations
- Payment Processing
- Bookkeeping
- Microsoft Office
- Organised and reliable
- Record-keeping and bookkeeping
- File maintenance
- Microsoft Excel proficiency
- Greeting customers
- Active listener
- Clean and tidy nature
Languages
English
Advanced
References
References available upon request.
Timeline
Receptionist
YOU SHINE EDUCATION CENTER LLC
2020.12 - Current
Sales and customer service representative
BON TON DEPARTMENT STORE
2018.12 - 2020.12
Bachelor of Business Administration - BACHELOR OF SCIENCE AND BUSINNESS ADMINISTRATION
CARLOS HILADO MEMORIAL STATE COLLAGE
2013.06 - 2017.04