Lyndon Willy Tibayan Concepcion
City of San Pedro Laguna,Philippines
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Hardworking employee enthusiastic about learning field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
Work History
Housekeeping Attendant
SmartWin Technology Inc.
San Pedro Laguna, Philippines
10.2021 - 03.2023
- Performed duties with maximum discretion and confidentiality in order to ensure guest privacy.
- Cleaned assigned guestrooms to exceptionally high standard.
- Turned down rooms more quickly than company average
- Logged activities on assignment sheet to accurately monitor activities and inform workflow procedures.
- Promptly attended to guest calls, requests and complaints following company policies and procedures.
- Reported maintenance issues for prompt resolution.
- Prioritised tasks to consistently meet room readiness upon guest check-in.
- Secured guest rooms after performing housekeeping services.
- Delivered outstanding service to boost customer retention and referrals.
Elections Reception and Verification Committee
COMELEC
City of San Pedro Laguna, Philippines
10.2018 - 07.2019
- Wrote targeted, impactful press releases for heightened brand awareness.
- Analyzed election procedures to identify practices in need of improvement.
- Monitored election outcomes by researching and analysing historical voting statistics.
- Monitored campaign operations to maintain compliance with election regulations.
- Collaborated with media to identify press and speaker opportunities.
- Conducted research to develop audience-specific strategies for communications.
Sales Representative
Vintage Caps
GMA Cavite, Philippines
02.2017 - 12.2017
- Closely monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Accounted for all inventory and ordered new stock.
- Prepared sales contracts and oversaw signing of both parties.
- Contacted satisfied customers to offer additional services.
- Adapted sales techniques to specific clients and promoted products based on individualized client needs.
- Presented latest merchandise to prospective buyers.
- Collected and processed payments.
Warehouse Operative
Air21
Paranaque City, Philippines
07.2010 - 03.2011
- Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
- Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
- Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
- Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
- Completed work following safety rules for best working practices.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Assisted with loading and unloading of vehicles manually and using machines.
- Sorted materials on warehouse racks and shelves.
Education
Diploma - Secondary
San Pedro Relocation Center National High School
San Pedro Laguna Philippines 06.2001 - 04.2002
Diploma -
Laguna Resettlement Elementary School
San Pedro Laguna Philippines 06.1996 - 03.1997
Skills
- Complaint handling
- Stock replenishment
- Hospitality expertise
- Guest relations
- Detail-orientated
- Road safety regulations
- Google maps navigation
- Daily route planning
- Customer service
- Service orientated
Languages
English
Fluent
Timeline
Housekeeping Attendant
SmartWin Technology Inc.
10.2021 - 03.2023
Elections Reception and Verification Committee
COMELEC
10.2018 - 07.2019
Sales Representative
Vintage Caps
02.2017 - 12.2017
Warehouse Operative
Air21
07.2010 - 03.2011
Diploma - Secondary
San Pedro Relocation Center National High School
06.2001 - 04.2002
Diploma -
Laguna Resettlement Elementary School
06.1996 - 03.1997
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